Hector Barrientos
Edinburg,TX
Summary
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Yard Manager/Service Tech/ Communications
Wolf Pack Rentals
Leming, TX
09.2021 - Current
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Performed maintenance duties and safely handled chemicals and solutions.
- Applied knowledge of standard equipment and manufacturer repair guidelines.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Assisted team members with setting up houses for living and equipment troubleshooting and diagnostics.
- Provided WiFi and Internet Services
Service Technician
WOLF PACK RENTALS
Midland, TX
01.2021 - 05.2021
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Performed maintenance duties and safely handled chemicals and solutions.
- Applied knowledge of standard equipment and manufacturer repair guidelines.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Demonstrated increased knowledge of company products and equipment.
Supervisor
3D Enviromental
07.2020 - 01.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Interviewed, hired and trained new employees for production positions.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Service Technician
WOLF PACK RENTALS
11.2019 - 06.2020
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Performed maintenance duties and safely handled chemicals and solutions.
- Applied knowledge of standard equipment and manufacturer repair guidelines.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Demonstrated increased knowledge of company products and equipment.
- Reviewed technical documentation to complete equipment maintenance and repair.
Education
High School Diploma -
Mission High School
Mission, TX05.2000
Skills
- Valid Driver's License
- Forklift certified
- Hand Tool Knowledge
- Heavy Lifting
- Issue and Problem Resolution
- Diagnosis and Troubleshooting
- Work with Minimal Supervision
- Document Management
- Hospitality and Accommodation
- Verbal and Written Communication
- Adaptable and Flexible
- Analytical Thinking
- Safety Procedures Adherence
Timeline
Yard Manager/Service Tech/ Communications
Wolf Pack Rentals
09.2021 - Current
Service Technician
WOLF PACK RENTALS
01.2021 - 05.2021
Supervisor
3D Enviromental
07.2020 - 01.2021
Service Technician
WOLF PACK RENTALS
11.2019 - 06.2020
High School Diploma -
Mission High School
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