Hector Blanco
MIAMI,FL
Summary
Highly motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Able to quickly master new skills and take on new challenges. Committed job seeker with a history of meeting company needs through consistent and organized practices.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Insurance Agent
AllState
MIAMI, FL
05.2024 - Current
- Gathered detailed information from customers prior to offering quotes or making recommendations.
- Assessed customer risk levels and recommended appropriate coverage options.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Generated reports detailing sales activities, client interactions, and progress towards goals.
- Maintained accurate records of all insurance transactions using computer software systems.
- Advised customers on the best ways to minimize risks associated with their assets.
- Scheduled meetings with prospective clients to discuss available products and services.
- Processed payments received from clients promptly according to established procedures.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Provided customers with information regarding plan features, pricing, and availability.
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Responded to customer inquiries and problems to promote great service.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Monitored clients' insurance coverages to ensure changing needs were met.
Service Valet
Towne Park
MIAMI, FL
08.2023 - 04.2024
- Greeted customers upon arrival and provided excellent customer service.
- Assisted with parking of vehicles in designated areas.
- Offered assistance with directions or local attractions when requested.
- Displayed a positive attitude during interactions with customers and colleagues.
- Collected car keys from customers and returned them when vehicle was retrieved.
- Contributed to team efforts by accomplishing related tasks as needed.
- Responded promptly to any requests from guests or management staff.
- Validated customer information, such as name and phone number, to ensure accuracy in records.
- Maintained logs of all incoming and outgoing vehicles.
- Inspected vehicles for damages prior to parking or retrieving them.
Education
High School Diploma -
Miami Coral Park Senior High School
Miami, FL06-2024
Some College (No Degree) - Civil Engineering
Florida International University
Miami, FLSkills
- Client Relations
- Policy Renewals
- Customer Service
- Account Management
- Customer follow-up
- Lead Development
- Email Marketing
- Marketing Management
- Negotiation
- Negotiation abilities
Languages
English
Full Professional
Spanish
Professional
Certification
- Insurance License
- Drivers License
Accomplishments
- High School Diploma
Timeline
Insurance Agent
AllState
05.2024 - Current
Service Valet
Towne Park
08.2023 - 04.2024
High School Diploma -
Miami Coral Park Senior High School
Some College (No Degree) - Civil Engineering
Florida International University
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