Edwin Valentin Garcia
New York,NY
Summary
Seasoned Supervisor of Handyman Services at Bellon S.A.S, I excel in leading teams to exceed project goals with a blend of expert carpentry and exceptional customer service skills. My background includes enhancing operational efficiency by over 30%, showcasing a strong work ethic and mastery in masonry and appliance installation. Proven track record with LC Lemle Real Estate, ensuring high-quality maintenance and client satisfaction.
Overview
24
24
years of professional experience
Work History
Handyman
LC Lemle Real Estate
New York City, NY
11.2022 - Current
- Installed window treatments and doors.
- Assessed customer needs and provided appropriate solutions.
- Performed basic carpentry work such as building, assembling, repairing furniture and cabinets.
- Replaced broken light switches and outlets.
- Repaired plumbing problems such as leaking pipes, clogged drains and malfunctioning toilets.
- Painted walls and ceilings to refresh the look of a room or area.
- Installed ceiling fans and lighting fixtures.
- Assembled flat-pack furniture according to instructions.
- Repaired drywall holes using spackle or joint compound.
- Removed old wallpaper from walls.
- Cleaned gutters to ensure proper drainage.
- Replaced faulty door handles, hinges and locks.
- Sealed cracks in driveways with asphalt sealant.
- Measured spaces for new tile flooring installation.
- Installed kitchen appliances such as refrigerators and dishwashers.
- Constructed outdoor decks using treated lumber.
- Tuned up lawnmowers by changing oil filters, spark plugs.
- Set up scaffolding around buildings for painting projects.
- Operated hand and power tools to complete repairs.
- Repainted walls, removing old paint or wallpaper and preparing surfaces for new applications.
- Kept interior and exterior of buildings clean, safe and welcoming.
Porter
LC Lemle Real Estate
New York, NY
11.2022 - Current
- Greeted customers and provided assistance with their needs.
- Assisted in unloading merchandise from delivery trucks.
- Cleaned and maintained the store, including dusting, mopping, sweeping, vacuuming, and restroom maintenance.
- Maintained a safe work environment by adhering to all safety protocols.
- Stocked shelves and rotated inventory to ensure freshness of products.
- Loaded customer orders into vehicles for transport.
- Prepared outgoing shipments by packing items according to company guidelines.
- Moved furniture and other heavy objects as needed throughout the facility.
- Assisted in setting up displays for special events or promotions.
- Collected shopping carts from parking lot area and returned them inside the store entrance.
- Checked expiration dates on food items prior to stocking shelves.
- Provided excellent customer service by responding promptly to inquiries or complaints.
- Ensured that all areas were kept clean and tidy at all times.
- Responsible for checking identification when selling alcohol or tobacco products.
- Performed regular inspections of floors, walls, ceilings, lights fixtures., for cleanliness standards.
- Maintained clean and tidy appearance in reception, waiting areas and hallways.
- Cleaned various work areas by mopping, vacuuming and polishing mirrors.
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
- Walked property and grounds, picking up trash and debris to maintain curb appeal.
- Responded to spills, bathroom malfunctions and potential hazards to reduce injuries.
- Removed leaves and debris from driveway, sidewalks and other areas as directed by management.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Requisitioned supplies or equipment for cleaning and maintenance duties.
Supervisor of Handyman
Bellon S.A.S
Santiago, D.R
01.2001 - 09.2016
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Tracked progress on projects and provided timely feedback to staff members.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Assisted in creating budgets for departmental expenses including personnel costs.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Created new strategies for improving customer service standards within the organization.
- Complied with company policies, objectives and communication goals.
- Responded to customer questions regarding products, prices and availability.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
- Managed team of XX employees, ensuring high productivity and quality standards were met.
Education
Customer Service Fundamentals - Communications
Instituto Tecnológico De Santo Domingo
Santiago De Los Caballeros08-2010
Supervisory Skills Development Course -
Instituto Tecnológico De Santo Domingo
Santiago De Los Caballeros08-2010
High School Diploma -
Liceo Onésimo Jiménez Jornada Extendida
Santiago De Los Caballeros06-2000
Skills
- Masonry
- Painting
- Appliance testing
- Yard mowing
- Drywalling
- Carpentry
- Electrical repairs
- Plumbing
- Sanitation and safety
- Plumbing repair
- Appliance installation
- Drain cleaning
- Power tools
- Customer service
- Safety and security
- Trash pickup
- Punctual and dependable
- Strong work ethic
- Hand tool expertise
- Valid Driver's license
- Plumbing experience
- Janitorial duties
- Performance improvement
Languages
Spanish
Native/ Bilingual
English
Limited
References
Redi -Manger of LC Lemle Real Estate 1-(347)-399-4605
Yoel Prado -Superintendent 1-(917)-603-7429
Timeline
Handyman
LC Lemle Real Estate
11.2022 - Current
Porter
LC Lemle Real Estate
11.2022 - Current
Supervisor of Handyman
Bellon S.A.S
01.2001 - 09.2016
Customer Service Fundamentals - Communications
Instituto Tecnológico De Santo Domingo
Supervisory Skills Development Course -
Instituto Tecnológico De Santo Domingo
High School Diploma -
Liceo Onésimo Jiménez Jornada Extendida
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