HECTOR CAMPUZANO
Valencia,CA
Summary
Proven leader with a track record of enhancing operational efficiency at Nijiya Market by implementing strategic management and customer service excellence. Skilled in warehouse operations and time management, consistently achieving safe driving records and reducing workplace accidents. Expert in fostering customer relationships and driving sales growth through meticulous attention to detail and order fulfillment.
Overview
12
12
years of professional experience
Work History
Driver
MV Transportation Services
05.2023 - Current
- Utilized GPS and other navigation tools to plan routes and avoid delays and optimize schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Responsible for safely operating a transit motor vehicle.
- Maintained positive relationships with customers.
- Handled customer concerns and issues effectively.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Warehouser/Production Material Handler
Frito-Lay
05.2021 - 05.2023
- Maintained a clean and organized work area, contributing to an efficient and safe working environment.
- Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
- Reduced product damages with proper handling techniques and training for warehouse staff.
- Gained complete understanding of duties and job tasks for each shifty, prioritizing those requiring immediate completion.
- Established safety protocols for warehouse environment, significantly reducing workplace accidents.
- Ensured accurate inventory counts through regular audits and meticulous recordkeeping.
Supervisor
Nijiya Market
04.2012 - 12.2020
- Provided ongoing training to address staff needs.
- Instructed staff on how to handle difficult and complicated sales.
- Reviewed inventory and sales to prepare reports for management and
budgeting. - Planned and directed the day-to-day operations of the grocery store.
- Ensured customer needs are met, complaints are resolved, and service is quick and efficient.
- Examined merchandise to ensure that it was correctly priced and displayed and that it functioned as advertised.
- Forecasted staffing needs and developed a recruiting strategy to provide coverage in all areas of the grocery store to provide
maximum efficiency and superior customer service. - Responsible for managing department inventory, in-stock position, pricing integrity and merchandising.
- Developed strategies to improve customer service, drive store sales and increase profitability.
Education
GED -
Culver City Adult School
Culver City, CA01.2013
Skills
- Time Management
- Customer Service
- Loading and unloading
- Attention to Detail
- Sorting and Labeling
- Warehouse Operations
- Order Fulfillment
Timeline
Driver
MV Transportation Services
05.2023 - Current
Warehouser/Production Material Handler
Frito-Lay
05.2021 - 05.2023
Supervisor
Nijiya Market
04.2012 - 12.2020
GED -
Culver City Adult School
Similar Profiles
SCHUNN HARRISSCHUNN HARRIS
Electronics Department Lead at MV Transportation Services/Keolis TransitElectronics Department Lead at MV Transportation Services/Keolis Transit
Tiffany CantyTiffany Canty
BTW Trainer at MV Transportation ServicesBTW Trainer at MV Transportation Services
Jamela HannibalJamela Hannibal
Driver at MV Transportation ServicesDriver at MV Transportation Services