Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hector Castro

Waukegan,IL

Summary

An expert in warehouse environments with eight years of related experience and advanced leadership skills. Always looking for ways to improve productivity and customer satisfaction with exceptional service. Maintain well-organized and presentable work areas at all times.

Overview

8
8
years of professional experience

Work History

Material Handler

Rust-Oleum
09.2020 - Current
  • Worked in different areas of warehouse floor and at dock to meet ever-changing needs.
  • Safely operated forklifts, overhead cranes and hoists to move heavy containers and pallets.
  • Loaded and unloaded freight using motorized and manual equipment.
  • Completed shipping and receiving documentation to accompany each shipment.
  • Promoted and followed lift and height work safety guidelines.
  • Verified accuracy of outbound shipments to minimize error rate.
  • Generated and verified necessary shipping paperwork, packing lists and bills of lading.
  • Readied material for production processes.
  • Supported cycle counts and other physical inventory audits to maintain operational excellence.
  • Sequenced tasks to optimize workflow and machine utilization.
  • Adhered to warehouse processes to maintain order and consistency.
  • Kept up good housekeeping standards in assigned work areas.
  • Worked safely to maintain low incident record.
  • Moved materials and freight between production areas and vehicles.

Warehouse Associate

Medline Industries, Inc
02.2020 - 09.2020
  • Stamped boxes and tagged individual items based on planned distribution.
  • Coordinated and distributed backorders to meet customer needs.
  • Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
  • Collaborated well with team members to carry out daily assignments and achieve team targets.
  • Met targets consistently by working hard and with strong attention to detail.
  • Managed communications between team members, customers and vendors to keep operations efficient and successful.
  • Received and routed incoming mail, packages, and deliveries.
  • Kept the team safe and efficient by maintaining clean tools, equipment and work areas.
  • Operated equipment such as a raymond walkie rider to move and organize stock.

Backroom Team Lead

Target
09.2015 - 11.2019
  • Led a team of backroom associates to pull and put away merchandise to and from the backroom in an efficient manner.
  • Led a target store to have the best backroom location accuracy score in the district, and top 5 in the group.
  • Moved heavy boxes, containers and pallets with the use of hand trucks and pallet jacks.
  • Kept the team safe and efficient by maintaining clean tools, equipment and work areas.
  • Reviewed the incoming orders and assigned work to the backroom team to maintain a demanding schedule.
  • Consulted with customers to understand their desires and suggest the best products to meet their needs.
  • Inspected items to identify problems and worked with supervisors or vendors to correct issues.
  • Collected and disposed of excess stock, defective items or obsolete materials.
  • Updated the signage to reflect new prices and grab the customer’s attention.
  • Planned and executed creative commercial displays to appeal to customers and drive sales.
  • Verified an adequate availability of promoted products to minimize customer issues.
  • Consulted with store managers, associates and other staff to determine the optimal placement of products and displays.
  • Delegated assignments based on the employees’ knowledge and abilities.
  • Stayed current with all store initiatives and communications, sharing with associates as required.
  • Set expectations and modeled excellent service by projecting a positive attitude and enthusiasm toward the job, company, and customers.
  • Maintained focus on promoting and driving sales, including the execution of next season planning.
  • Worked with senior managers to forecast demand and optimize both staff coverage and inventory levels.
  • Coached, trained, recognized, and managed all aspects of performance for store associates and developed a bench of talented workers.

Education

Associate of Arts - Business

College of Lake County
Grayslake, IL
12.2019

High School Diploma -

Highland Park High School
Highland Park, IL
05.2012

Skills

  • Proven leader
  • Hard worker
  • Team building and leadership
  • Operate heavy machinery
  • Optimize storage
  • Problem-solving

Timeline

Material Handler

Rust-Oleum
09.2020 - Current

Warehouse Associate

Medline Industries, Inc
02.2020 - 09.2020

Backroom Team Lead

Target
09.2015 - 11.2019

Associate of Arts - Business

College of Lake County

High School Diploma -

Highland Park High School

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Hector Castro