Hector Cayacap
Donalsonville,GA
Summary
Focused professional with several years of success in leadership and staff supervision. Successful at promoting improvements in customer relations, administrative quality and project management. Top-notch professional at communicating with customers and employees to solve problems.
Overview
6
6
years of professional experience
Work History
Costumer sevice supervisor
Ross Dress For Less Stores
Donalsonville, GA
06.2020 - Current
As a supervisor and cashier
Costumer service supervisor
Dress for less ross
Destin, Florida
06.2020 - 09.2025
- Supervised daily customer service operations to ensure quality support.
- Trained and mentored staff in effective customer interaction techniques.
- Implemented processes to enhance team efficiency and service delivery.
- Coordinated staff schedules to maintain optimal coverage during peak hours.
- Monitored performance metrics to identify areas for improvement.
- Conducted regular team meetings to promote communication and collaboration.
- Assisted in inventory management to ensure product availability for customers.
Education
Pardo Gullas
Cebu citySkills
- Customer relationship management
- Staff training
- Performance monitoring
- Schedule coordination
Languages
English
Professional
Timeline
Costumer sevice supervisor
Ross Dress For Less Stores
06.2020 - Current
Costumer service supervisor
Dress for less ross
06.2020 - 09.2025
Pardo Gullas