Hector Chapa
Eagle Pass
Summary
Seasoned security professional with a proven track record at Paragon Systems, adept in emergency response and behavioral observation. Demonstrates exceptional leadership and firearms proficiency, significantly enhancing facility safety and team readiness. Cultivates strong relationships, ensuring seamless team coordination and operational excellence. Skilled in defensive tactics, fostering a secure environment through strategic oversight and effective communication.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Armed Detention Officer
Paragon Systems
06.2023 - Current
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Processed inmates by taking photographs and fingerprints.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
Solo Tactical Gear Sales Specialist
Self Employed
05.2020 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Stayed current on industry trends by attending workshops, seminars, reading trade publications; applying newly acquired knowledge into daily activities.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Built relationships with customers and community to promote long term business growth.
Night Shift Security Supervisor
Deployed Services
05.2022 - 01.2023
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Armed Security Supervisor
Triple Canopy
11.2020 - 11.2021
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Ensured the physical safety of employees, visitors, and property by conducting thorough inspections of facilities regularly.
- Contributed to a positive workplace environment by maintaining professionalism and demonstrating strong leadership skills in all interactions with staff and clients.
- Supervised a team of armed security officers, ensuring adherence to policies and procedures while fostering a positive work environment.
- Streamlined communication between security staff and other departments by establishing clear lines of responsibility and reporting structures.
- Enhanced security measures by implementing thorough risk assessments and proactive surveillance strategies.
- Maintained detailed records of daily activities, incident reports, and personnel information for accurate documentation purposes.
- Trained new hires on company protocols, use of equipment, and proper security techniques to ensure consistency in service delivery.
Infantryman
United States Army Reserve
06.2017 - 05.2020
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Coordinated closely with allied forces during joint operations, enhancing interoperability and mission effectiveness.
- Employed various weapons systems proficiently in both offensive and defensive engagements.
- Maintained secure communication systems to relay information to and from command teams.
- Improved unit readiness by maintaining and repairing essential equipment, ensuring optimal performance in the field.
Education
High School Diploma -
Eagle Pass High School
Eagle Pass, TX04.2016
Skills
- Emergency response
- Behavioral observation
- System recordkeeping
- Trained in defensive tactics
- Firearms training
Accomplishments
Awards: Army Achievement Medal, Army Good Conduct Medal, National Defense Service Medal, Global War on Terrorism Service Medal, Army Overseas Service Ribbon, Army Service Ribbon
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Armed Detention Officer
Paragon Systems
06.2023 - Current
Night Shift Security Supervisor
Deployed Services
05.2022 - 01.2023
Armed Security Supervisor
Triple Canopy
11.2020 - 11.2021
Solo Tactical Gear Sales Specialist
Self Employed
05.2020 - Current
Infantryman
United States Army Reserve
06.2017 - 05.2020
High School Diploma -
Eagle Pass High School
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