Hector Colon
Cleveland,OH
Summary
Detail-oriented and hands-on professional with strong background in mechanical systems, installation and production operations. Experienced in diagnosing issues and preforming preventative maintenance. Known for reliability, problem-solving and maintaining quality standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Production Technician
Central Graphics
Akron, OH
04.2023 - Current
- Operated printing machinery to ensure high-quality production standards.
- Monitored production processes for efficiency and adherence to safety protocols.
- Conducted quality checks on finished products to maintain customer satisfaction.
- Trained new employees on procedures and equipment usage.
- Collaborated with team members to optimize workflow and improve output efficiency.
- Played key role in meeting or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
- Improved product quality with meticulous quality control checks.
Installer Service Specialist
Central Graphics
Akron, OH
04.2023 - Current
- Installed signs and graphics using various mounting techniques and tools.
- Collaborated with clients to determine design specifications and installation requirements.
- Conducted site surveys to assess installation locations and ensure compliance with regulations.
- Coordinated with project managers to align installation schedules with project timelines.
- Implemented quality control measures to ensure high standards in sign production and placement.
- Resolved on-site challenges efficiently, minimizing disruptions during installations.
- Evaluated job sites before beginning work, identifying potential hazards or obstructions that could impact the installation process.
- Effectively managed multiple concurrent assignments while maintaining a high level of attention to detail and adherence to quality standards.
- Applied vinyl to metal, foam board and plastic by hand and with use of laminating table.
- Prepared vinyl for application on substrates or flat socks with associated weeding, trimming and taping.
- Completed finish trimming, grommeting, and hemming on signage.
Automotive Technician
Mercedes
North Olmsted, OH
04.2019 - 03.2023
- Diagnosed and repaired complex automotive systems using advanced diagnostic tools.
- Performed routine maintenance services, ensuring optimal vehicle performance and safety compliance.
- Implemented quality control measures to uphold high standards of workmanship and customer satisfaction.
- Analyzed service reports to identify trends and recommend improvements in operational procedures.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
Lead Valet Attendant
Great Lakes Valet
09.2017 - 2021
- Supervised daily operations of valet services, ensuring exceptional customer service and satisfaction.
- Trained and mentored junior attendants on efficient parking procedures and safety protocols.
- Implemented streamlined processes to enhance vehicle retrieval times and improve overall efficiency.
- Coordinated with event staff to manage large-scale valet operations during high-traffic events.
Education
Associate of Science -
Associate of Applied Science - Automotive Technology
Cuyahoga Community College
Cleveland, OH05-2019
Skills
- Testing and troubleshooting
- Quality control
- Machine operation
- Preventative Maintenance & Equipment Repair
- Hand & Power Tool Operation
- Basic Electrical & Mechanical Systems
- Installation & Assembly
- Work order management
- Project leadership
Certification
- Certified Mercedes-Benz technician
- Automotive Technology Certificate
- Automotive Maintenance & Service Certificate
- ASE Refrigerant Recovery & Recycling Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Production Technician
Central Graphics
04.2023 - Current
Installer Service Specialist
Central Graphics
04.2023 - Current
Automotive Technician
Mercedes
04.2019 - 03.2023
Lead Valet Attendant
Great Lakes Valet
09.2017 - 2021
Associate of Science -
Associate of Applied Science - Automotive Technology
Cuyahoga Community College