Hector Contreras
Houston,TX
Summary
Compassionate mentor willing to take on any challenge and offering several years of related work experience. Outgoing and kind team player excited to work with people. Skilled in promoting the development of skills and helping each person develop to maximum potential.
Overview
4
4
years of professional experience
Work History
Local Mentor/VRI
Z/Purple, CSDVRS
Houston, TX
11.2023 - Current
- Facilitated group activities for mentors and mentees to build relationships and foster collaboration.
- Created an atmosphere of mutual learning by offering constructive criticism in a supportive environment.
- Created and led Mentor Blocks.
- Provide mentorship and guidance to new interpreters in a VRS call center, offering insights into best practices, ethical considerations, and technical skills to ensure high-quality service delivery.
Video Relay Interpreter
Z/Purple, CSDVRS
Houston, TX
08.2022 - Current
- Adhered to ethical guidelines established by the Registry of Interpreters for the Deaf.
- Ensured accuracy and clarity in conveying messages across different subjects, including medical, legal, and personal matters, maintaining strict confidentiality and neutrality.
- Collaborated effectively with Deaf callers and hearing parties to bridge communication gaps, promoting understanding and accessibility in diverse situations.
Community Interpreter
GLOBO LLC (Formerly Crabtree)
Houston, TX
07.2020 - Current
- Facilitated communication for language-deprived Deaf+ students in educational settings.
- Clarified boundaries and roles with teachers and paraprofessionals to maintain a professional and effective interpreting environment, fostering collaboration and mutual understanding.
- Demonstrated effective time management skills to navigate between assignments, ensuring punctuality and reliability while accommodating diverse scheduling demands.
Education
Bachelor of Science - American Sign Language (ASL)
University of Northern Colorado
Greeley, CO05-2029
Associate of Arts - American Sign Language (ASL)
Houston Community College
Houston, TX12-2021
Skills
- VRS Operations proficiency
- Training and Development
- Technical Proficiency in VRS software
- Leadership and Mentorship
- Interpersonal Communication
- Problem-Solving
Languages
Spanish
Native/ Bilingual
Professional Development
- Learning to Teach: Making Sense of Learning to Teach
- Exploring Educational Leadership
- Call Ownership: Professionalism and Self Care
- The Art of Teaming Part 1 and 2
- Intro to AA Part 1 and 2
Workshops Led
- Team Interpreting: The Key to Success
- Coping with ITP Trauma and Horizontal Violence
- One-Handed Signing
- How to Stay Neutral + Self Care
Timeline
Local Mentor/VRI
Z/Purple, CSDVRS
11.2023 - Current
Video Relay Interpreter
Z/Purple, CSDVRS
08.2022 - Current
Community Interpreter
GLOBO LLC (Formerly Crabtree)
07.2020 - Current
Bachelor of Science - American Sign Language (ASL)
University of Northern Colorado
Associate of Arts - American Sign Language (ASL)
Houston Community College
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