Hector Cortez
East Haven,CT
Summary
Skilled Property Manager with extensive expertise in enhancing property value and tenant satisfaction across a seven-property portfolio, including LIHTC, HUD, and public housing projects. Successfully oversaw and assisted in executing RAD rehab and standard rehab initiatives while minimizing vacancy rates and streamlining compliance processes. Proficient in RealPage, Elite and Yardi, with a proven track record of achieving a 99% success rate in rehab development. Committed to fostering community engagement and operational efficiency.
Overview
10
10
years of professional experience
Work History
Property Manager
Park City Communities (Bridgeport Housing)
Bridgeport, CT
06.2024 - Current
- Thoroughly monitored lease and rent changes to meet the Public Housing annual recertification, move-in, and move-out guidelines.
- Conduct monthly meetings with the community regarding any news, events, or changes.
- Oversaw certified occupancy specialists' work performance by conducting biweekly file audits and identifying file discrepancies.
- Process, verify, and confirm vendor quotes, invoices, and PRQ codes, including those of the maintenance supervisor and staff, to meet procurement standards, expectations, and budgets.
- Resolved any peer-to-peer issues in the 360-unit development.
- Weekly building exterior walkthroughs to ensure property safety and cleanliness.
- Collaborated with the maintenance supervisor to monitor vacancies and reduce unit turnaround times to minimize vacancy periods.
- Ensure the completion of all reasonable accommodations and 504 requests within a timely fashion to meet the Americans with Disabilities Act (ADA) and the Fair Housing Act guidelines.
Realtor
IVison Real Estate
East Haven, CT
03.2015 - Current
- Prioritized work to achieve client contractual performance standards
- Resolved basic customer issues and escalated cases when appropriate
- Guidance to all corresponding steps to purchase or sell homes
- Write out and thoroughly execute contracts
- Compared recently sold area properties to determine competitive market prices
- Advised and informed prospective clients on current market activities and conditions
- Educated clients by delivering explanations of short sales processes, mortgage loan processing and foreclosures
- Wrote contracts to outline sales and purchases of properties
Community Manager
Related Management Companies
Bridgeport, CT
09.2022 - 06.2024
- Monitored lease and gross rent changes to meet both LITCH and Section 8 (HUD) certifications, recertification and move-in guidelines.
- Thoroughly executed certifications and leases following tax credit, Section 8 (HUD) Housing and Fair Housing guidelines and regulations
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Boosted tenant retention by addressing issues to achieve speedy resolution..
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Minimized vacancy periods to 2% by collaborating with development owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs
- Rehab development with 99 out of 100 qualified tenants
- Monthly budget reports to minimize all expenses and ensure all expenses are aligned with the PRQ codes and categories.
Education
Fair Housing Certification -
06.2022
Real Estate License - Real Estate
Bridgeport Board of Realtors
03.2015
Computer Information Systems
Housatonic Community College
09.2008
Skills
- Microsoft Office - Word, Excel, and PowerPoint
- Elite, Yardi, RealPage
- LIHTC, HUD, Public Housing
- Quotes, PRQ codes, and invoicing
- File review and auditing
- Vacancy monitoring and unit turnaround times
- Owner, community and staff relations
- RAD, and property rehabs
- Monthly budget reports and CapEx expenses
Languages
Timeline
Property Manager
Park City Communities (Bridgeport Housing)
06.2024 - Current
Community Manager
Related Management Companies
09.2022 - 06.2024
Realtor
IVison Real Estate
03.2015 - Current
Fair Housing Certification -
Real Estate License - Real Estate
Bridgeport Board of Realtors
Computer Information Systems
Housatonic Community College
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