Hector DeJesus
Bellingham
Summary
Motivated individual with exceptional customer service and communication skills. Skilled in developing strong relationships with customers, colleagues, and management. Proficient in managing multi-line phone systems, greeting guests, and organizing office supplies. Dedicated [Job Title] with excellent industry experience, prioritizing a professional appearance and demeanor. Consistently completes tasks with a focus on delivering high-quality results. Known for dependability and quick learning ability, excelling as a team player with effective communication and organization skills.
Overview
5
5
years of professional experience
Work History
Office Administrator
Department of Social and Health Services
08.2024 - 12.2024
- Delivering messages to staff and greeting visitors.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Front Desk Receptionist
Motel 6
08.2022 - Current
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously
- Provided a high level of customer service to all clients
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary
- Processed payments received from customers via cash or credit card transactions accurately and efficiently
Manufacturing Production Associate
Cypress Designs
03.2023 - 09.2023
- Utilized problem solving skills to identify and resolve production issues quickly
- Trained new employees in safety procedures, machine operations, and quality assurance standards
- Managed multiple tasks simultaneously in a fast-paced environment
- Exhibited excellent communication and interpersonal skills while working collaboratively with team members
Youth Worker
Farmington Valley YMCA
01.2020 - 01.2021
- Communicated with fellow workers, supervisors, and security to maintain safety of youth and staff
- Developed and implemented program plans to support youth in developing social-emotional skills, self-regulation strategies, and conflict resolution techniques
- Assisted in organizing and supervising indoor and outdoor recreational and sports activities for youth and adults
- Mentored and motivated youths to overcome daily obstacles and barriers
Education
HIGH SCHOOL DIPLOMA -
East Hartford High School
East Hartford, CT04.1998
Skills
- Administrative Assistance
- Efficient Office Organization
- Effective Multitasking
- Active Listening Skills
- Advocacy for Young People
- Effective Conflict Resolution
- Effective Problem Resolution
- Motivational Support
- Adolescent Support Services
- Departmental support
- Correspondence typing
- Visitor registration
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Office Administrator
Department of Social and Health Services
08.2024 - 12.2024
Manufacturing Production Associate
Cypress Designs
03.2023 - 09.2023
Front Desk Receptionist
Motel 6
08.2022 - Current
Youth Worker
Farmington Valley YMCA
01.2020 - 01.2021
HIGH SCHOOL DIPLOMA -
East Hartford High School
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