Dedicated professional with extensive experience in construction and a strong commitment to delivering quality work. Proven track record in customer service, consistently exceeding expectations through reliable performance and attention to detail. Bilingual in English and Spanish, enhancing communication with diverse clients. Passionate about PC hardware and networking, seeking to leverage technical skills in future roles.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Self Employed Barber
Blendz Barbershop
Las Vegas, NV
02.2022 - Current
Delivered superior beard care with trimming, shaping or lather and shave services.
Met with customers to discuss style options, preferences, and special requirements.
Shaped beards and trimmed moustaches with clippers and scissors.
Provided hair care advice, including product recommendations and styling tips.
Established a professional relationship with clients by providing quality haircuts and styling services.
Handled incoming phone calls and scheduled appointments.
Sanitized workstations and salon equipment to reduce risk of infection.
Utilized diverse knowledge to style hair as requested.
Maximized profits and sustained operations through implementation of new sales strategies and marketing promotions.
Performed various cuts, trims and shaves using clippers, scissors and razors.
Contractor for Southwest Gas
Heath Consultants
Las Vegas, NV
01.2023 - 06.2024
Surveying Las Vegas to keep the communities safe by finding leaks.
Making sure all gas facilities are safe
Maintaining work equipment to be stored properly by doing daily checks and making sure equipment is ready for every day use.
Coordinated activities with subcontractor personnel and assisted in proactively managing team resources to meet project requirements.
Documented all pertinent information gathered during leak surveys, including photographs, notes, and sketches.
Inspected pipeline systems for potential leakage issues by utilizing acoustic correlators and correlator locators.
Resolved conflicts between customers regarding billing discrepancies due to suspected utility line leaks or breaks.
Monitored changes in environmental conditions that could affect the integrity of pipelines or underground utilities over time.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Union Carpenter
Brand Energy
Las Vegas, NV
09.2015 - 12.2017
Installed guardrails, planks, ladders, and other safety equipment on scaffolds.
Analyzed base surfaces to identify potential obstructions or safety hazards.
Constructed scaffolds in appropriate positions and secured completed structures in place.
Inspected structures to locate potential weak points or safety hazards.
Tied off all loose ends when constructing or deconstructing a scaffold structure with rope, wire ropes, chains to ensure stability.
Operated machinery in busy environments and maintained safety around equipment, people and other projects.
Verified trueness of construction using plumb and level.
Utilized various tools, equipment, materials and forming systems to complete construction tasks.
Safely and accurately built scaffolding in confined spaces like cooling towers.
Maintained clean and organized workplace to optimize performance, efficiency and safety.
Cable Technician
Spectra Broadband
Las Vegas, NV
04.2017 - 10.2017
Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.
Verified that all connections were properly labeled before leaving a job site.
Troubleshot and resolved issues with signal strength, internet connectivity, and digital TV reception.
Ensured that safety protocols were followed at all times during job duties.
Provided customer service support to subscribers with regard to technical problems.
Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
Managed inventory of tools, equipment, and supplies to ensure readiness for each job.
Diagnosed errors and technical problems and determined solutions to produce timely service reports.
Installed coaxial cables in residential homes and businesses according to industry standards.
Measured signal strength at utility poles.
Upgraded existing systems with the latest technology and software updates.
Identified needs of customers promptly and efficiently.
Managing my route each and every day.
Cable Technician
Technical Solutions Incorporated (TSI)
Las Vegas, NV
01.2017 - 03.2017
Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.
Verified that all connections were properly labeled before leaving a job site.
Troubleshot and resolved issues with signal strength, internet connectivity, and digital TV reception.
Ensured that safety protocols were followed at all times during job duties.
Provided customer service support to subscribers with regard to technical problems.
Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
Managed inventory of tools, equipment, and supplies to ensure readiness for each job.
Diagnosed errors and technical problems and determined solutions to produce timely service reports.
Installed coaxial cables in residential homes and businesses according to industry standards.
Measured signal strength at utility poles.
Upgraded existing systems with the latest technology and software updates.
Identified needs of customers promptly and efficiently.
Managing my route each and every day.
Cable Technician
Prince Telecom
Las Vegas, NV
Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.
Verified that all connections were properly labeled before leaving a job site.
Troubleshot and resolved issues with signal strength, internet connectivity, and digital TV reception.
Ensured that safety protocols were followed at all times during job duties.
Provided customer service support to subscribers with regard to technical problems.
Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
Managed inventory of tools, equipment, and supplies to ensure readiness for each job.
Diagnosed errors and technical problems and determined solutions to produce timely service reports.
Installed coaxial cables in residential homes and businesses according to industry standards.
Measured signal strength at utility poles.
Upgraded existing systems with the latest technology and software updates.
Identified needs of customers promptly and efficiently.
Managing my route each and every day.
Education
High School Diploma -
Sunrise Highschool
Las Vegas, NV
Barber License -
Masterpiece Barber School
Skills
Bilingual (Spanish)
Multitasker
Hard Worker
Outstanding customer service
Strong leader
Outstanding client retention
Upselling services
Fade mastery
Advanced communication skills
Client consultation
Equipment maintenance
Customer service excellence
Product knowledge
Customer safety
Accomplishments
Best haircut fade in a barber competition.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Registered Master Barber License
Timeline
Contractor for Southwest Gas
Heath Consultants
01.2023 - 06.2024
Self Employed Barber
Blendz Barbershop
02.2022 - Current
Cable Technician
Spectra Broadband
04.2017 - 10.2017
Cable Technician
Technical Solutions Incorporated (TSI)
01.2017 - 03.2017
Union Carpenter
Brand Energy
09.2015 - 12.2017
Cable Technician
Prince Telecom
High School Diploma -
Sunrise Highschool
Barber License -
Masterpiece Barber School
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