Hector Felix
Lumberton,NC
Summary
Proficient in diverse installation and maintenance tasks with hands-on experience in complex troubleshooting. Strong problem-solving skills facilitate quick adaptation to new technologies and methodologies. Consistently improved operational efficiency and equipment longevity through strategic maintenance initiatives. Demonstrated ability to deliver efficient solutions in various industrial settings.
Overview
11
11
years of professional experience
Work History
MDU Technician
Southeastern Cable Contractors Inc.
01.2025 - Current
- Restored systems to working order by troubleshooting, removing malfunctioning components, and identifying wiring issues.
- Performed cable terminations for Cat5E, Cat6, and coaxial cables across multiple systems.
- Installed conduit piping, junction boxes, and related components for data cabling projects.
- Installed, tested, and maintained low voltage systems including fire alarms and CCTV equipment.
- Evaluated engineering proposals and drawings for feasibility and compliance with safety standards.
- Adhered to safety regulations when handling hazardous materials during installations.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
Fire Controlman Petty Officer Second Class
U.S. Navy
01.2015 - 01.2021
- Maintained operational computer systems by operating, testing, and monitoring computer programs and systems, including coordinating the installation of computer programs and systems on SSDS (Ship Self-Defense System) units, along with associated networks.
- Conducted corrective and preventive fiber optics maintenance on key combat equipment, such as the (SSDS) Ship Self-Defense System, and other associated weapons systems, such as the RIM-116 Rolling Airframe Missile (RAM), the RIM-7 NATO Seasparrow, the (CIWS) Close-In Weapon System, and the (BFFT) Battle Force Tactical Trainer.
- Promoted unit efficiency by conducting 14 training scenarios and 41 Combat System Operability Tests (OCSOT), aiding in the qualification of 6 Tactical Action Officers and 14 Combat Direction Center watch standers, ensuring combat readiness.
- Terminated CAT6 cable, installed motherboards and circuit cards, troubleshot Linux Red Hat, and established connections over (VoIP) Voice Over Internet Protocol.
- Troubleshot multiple pieces of equipment using a variety of oscilloscopes, multimeters, DC power supplies, and hand tools to maintain operability.
- Assisted in corrective and preventive maintenance on key radar systems, such as AN/SPQ-9B and AECU (Antenna Environmental Control Unit).
- Mentored and supervised nine personnel within the unit, providing positive guidance for professional and personal development, along with educating personnel on effective equipment maintenance and troubleshooting methods.
- Inspected alarms, hydrants, sprinkler systems, and standpipe systems within magazines for operational use to minimize incidents.
- Ensured the division maintained and upheld safety protocols during evolutions and training as the lead Safety Officer.
Customer Service Representative
Penske Truck Leasing
03.2014 - 01.2015
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Promptly responded to fuel station operations and sales
- Cleaned and detailed rental and fleet vehicles to maintain company standards
- Assisted in hiking vehicles to and from multiple locations
- Assisted shop technicians in basic PMS of heavy diesel equipment such as tire changes, oil changes, brake replacement, and basic electrical wiring
- Exhibited high levels of energy and professionalism when interacting with all levels of clients and staff
Education
Bachelor of Science - Industrial Engineering
Kennesaw State University
Kennesaw, GA05-2028
Skills
- Schematics reading
- Fiber optics and cabling
- Microsoft Excel and Word
- Time management
- Tool proficiency
- Customer service
- Spanish language skills
Languages
Spanish
Professional
Timeline
MDU Technician
Southeastern Cable Contractors Inc.
01.2025 - Current
Fire Controlman Petty Officer Second Class
U.S. Navy
01.2015 - 01.2021
Customer Service Representative
Penske Truck Leasing
03.2014 - 01.2015
Bachelor of Science - Industrial Engineering
Kennesaw State University
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