Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hector Garcia

Astatula

Summary

Accomplished Service Technician and construction foreman with expertise in diagnosing, build and repairing complex mechanical issues at OWL Services, and Brady Construction. Enhanced customer satisfaction through exceptional problem-solving and communication skills. Proficient in preventive maintenance, project process and equipment troubleshooting, ensuring optimal performance and reliability. Demonstrated flexibility and adaptability in dynamic environments, consistently meeting project deadlines and improving service efficiency by 20%.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Service Technician

OWL Services
09.2022 - Current
  • Diagnosed and repaired complex mechanical issues in various equipment and systems.
  • Conducted preventive maintenance to ensure optimal performance and reliability of machinery.
  • Coordinated with clients to schedule service appointments and address technical inquiries efficiently.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.

Service Technician

Sunshine Gasoline Distributors Inc.
03.2010 - 09.2022
  • Diagnosed and repaired equipment malfunctions to ensure optimal performance.
  • Performed regular maintenance checks, enhancing equipment longevity and reliability.
  • Collaborated with team members to streamline service processes and improve turnaround times.
  • Trained junior technicians on best practices and safety protocols in equipment handling.

Construction Foreman

Brady Construction
10.2004 - 03.2010

During 6 years in Brady Construction, my main responsibility was running Construction projects for Kaiser Permanente hospitals, Golden Gate bridge welding restoration, and Santa Cruz university expansion project With the following task:

  • Assisted in coordinating daily tasks among team members to ensure project efficiency.
  • Operated basic construction tools and equipment under supervision to support project execution.
  • Supervised field crews to maximize quality and work efficiency.
  • Studied and interpreted blueprints to plan construction phases and team assignments.
  • Consistently met deadlines under pressure through diligent time management abilities.
  • Inspected work for compliance with applicable regulations and job specifications.
  • Contributed to setup and organization of materials for various construction projects.
  • Adapted quickly to dynamic work environments, demonstrating flexibility in task assignments..


Education

Computer Information Systems

Strayer
Doral, FL
06-2015

Skills

  • Installation diagnostic and repair in the petroleum industry as service technician dominating areas as underground construction and equipment dispensers installation and programming, Point of sales and sensor related to gas stations
  • extremely knowledge in construction related fields, including: welding, framing, concrete, structures permanent and removable, layout and blue print reader
  • Preventive Maintenance
  • Customer service
  • Work with minimal supervision
  • Troubleshooting skills
  • Flexible and adaptable
  • Problem and issue resolution
  • Punctual and reliable
  • Power tool proficiency
  • Equipment troubleshooting
  • Repair techniques

Certification

Wayne dispensers

TLS certification

Gilbarco vr

Verifone VASC

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Service Technician

OWL Services
09.2022 - Current

Service Technician

Sunshine Gasoline Distributors Inc.
03.2010 - 09.2022

Construction Foreman

Brady Construction
10.2004 - 03.2010

Computer Information Systems

Strayer