Summary
Overview
Work History
Education
Skills
Timeline
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Hector Gorritz

Bronx,New York

Summary

Dynamic and results-driven professional with a strong background in customer service and retail operations, honed at Cookies Department Store. Proven ability to excel in team collaboration and multitasking, delivering exceptional customer experiences while effectively managing inventory. Committed to fostering positive relationships and driving sales through effective communication and interpersonal skills.

Overview

1
1
year of professional experience

Work History

SYEP Program

OurtBox Cafe
New York, NY
07.2024 - 08.2024
  • Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
  • Cleaned tables in the dining area before and after customer seating.
  • Stocked service areas with napkins, utensils, condiments, and other supplies.
  • Prepared food orders, such as sandwiches, salads, and beverages.

SYEP Program

Cookies Department Store
Bronx, NY
07.2023 - 08.2023
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked effectively in team environments to make the workplace more productive.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Education

High School Diploma -

KIPP NYC College Prep
The Bronx, NY
06-2024

Skills

  • Customer service
  • Team collaboration
  • Retail operations
  • Sales techniques
  • Inventory management
  • Customer relationship management

Timeline

SYEP Program

OurtBox Cafe
07.2024 - 08.2024

SYEP Program

Cookies Department Store
07.2023 - 08.2023

High School Diploma -

KIPP NYC College Prep