HECTOR GREY

Client: Department of Homeland Security (DHS) - Passenger System Program Directorate (PSPD)

• Directed end-to-end SDLC workflows for DHS PSPD programs by facilitating SAFe and Kanban ceremonies, leveraging Jira and MS Teams to refine backlogs and "Definition of Done," while utilizing Root Cause Analysis (RCA) and diverse Retrospective formats to bridge Scrum gaps and translate complex technical milestones into actionable insights for non-technical stakeholders.
• Cloud Transformation: Led the comprehensive migration of 20+ legacy applications to AWS Cloud East and Konvoy; designed landing zones, implemented security controls, and developed CI/CD pipelines, achieving zero critical defects at cutover.
• Strategic Cutover: Executed phased cutover strategies within 6 months, minimizing downtime for national border security systems through stringent SLAs and continuous monitoring.
• Large-Scale Data Migration: Directed the migration of 150 TB+ production data from Oracle to PostgreSQL over 6 months with 100% accuracy, ensured by a rigorous reconciliation program.
• Financial & Schedule Control: Delivered all migrations on time and within budget by applying precise tracking and reporting processes.
• Release Management: Established a robust release management process within 6 months, achieving full compliance with change control protocols for high-quality deployments.
• Team Leadership: Coordinated cross-functional teams to eliminate backlogs and meet key milestones on schedule through a structured reporting framework.
• SDLC Excellence: Managed multiple concurrent projects following strict SDLC principles, ensuring 100% on-time delivery and full stakeholder satisfaction.
• Modernization: Directed legacy application modernization to REACT JS, enhancing system responsiveness by 99% while maintaining complete protocol compliance
• Project Delivery: Led teams to complete 15+ high-impact projects, increasing client satisfaction by 25% and reducing cycle times by 30% through Agile methodologies

Client: Department of Homeland Security (DHS) - Passenger System Program Directorate

• Agile Transformation: Facilitated Agile adoption within 6 months, increasing team velocity by 85% through effective sprint planning and comprehensive retrospectives.
• Resource Optimization: Streamlined allocation and reporting frameworks to guarantee 100% on-time delivery of mission-critical solutions within budget constraints.
• Stakeholder Engagement: Managed full-lifecycle communications, securing 100% stakeholder satisfaction by ensuring transparency and maintaining high-quality standards.
• Technical Leadership: Led cross-functional teams in delivering complex solutions with 100% adherence to change control protocols.
• Client: Department of Homeland Security (DHS) - Passenger System Program Directorate

Client: Health Plan Services

• Systems Optimization: Led PL/SQL development for claims adjudication, optimizing queries to efficiently process over 2M daily transactions with 99% accuracy.
• Integration & Latency: Eliminated critical IBM MQ bottlenecks, reducing latency by 40% for HIPAA-compliant data exchange among 500+ healthcare providers.
• SLA Compliance: Managed cross-system troubleshooting through PL/SQL and MQ analysis, ensuring 98% SLA compliance for 24/7 mission-critical operations.
• Solution Architecture & Design: Architected scalable cloud solutions that reduced deployment time by 30% for defense sector clients. Led integration of secure data exchange protocols, enhancing interoperability across four major platforms.

Client: Department of Homeland Security (DHS)|Cargo Systems Program Directorate (CSPD)

• ACE Modernization: Led technical strategy and system integration across all ports, achieving a 30% reduction in operational delays within 12 months, delivered on time and within budget.
• Infrastructure Management: Managed full-stack middleware (SAP, WebSphere MQ, WAS) on AIX and Windows platforms, ensuring adherence to high-quality standards and alignment with project objectives.
• High Availability & DR: Configured Veritas failover and utilized monitoring tools (Tivoli, Topas) to maintain system health and guarantee robust disaster recovery capabilities.
• Process Optimization: Accelerated technical deployments by streamlining processes and enforcing strict change control and compliance protocols, achieving results within 6 months.
• Team Leadership & Development: Directed a team of 10 DBMS and middleware specialists, improving incident response times by 35%. Mentored junior engineers, increasing team certification rates by 50% within one year.
• System Optimization & Performance: Implemented database tuning strategies that boosted system throughput by 25% and reduced latency by 20%. Spearheaded middleware upgrades across 15+ mission-critical applications, achieving 99.9% uptime compliance.

• Led the transition from technology-driven silos to a business-process-driven model, modernizing obsolete systems with new LAN/WAN and middleware stacks.
• Managed a 24/7 AIX environment and oversaw the architecture of 13TB+ data warehouses utilizing DB2 and Oracle.
• Designed and implemented a global Risk Management solution using IBM Tivoli, integrating Network/Host IDS and custom audit/logging tools.
• Supervised diverse technical teams, including DBA (Oracle, DB2) and Middleware (MQ, WAS, WMQ) specialists.