Hector I Loya
Arvada,CO
Summary
Dynamic personal assistant and owner/operator with a proven track record at Self Employed Services, excelling in time management and project coordination. Enhanced operational efficiency and customer satisfaction through strategic planning and personalized service. Fluent in Spanish, I bring strong attention to detail and a commitment to excellence in all endeavors.
Professional assistant with experience in managing executive schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs and trusted for efficiency. Skills include time management, project coordination, travel arrangements, and effective communication. Known for organizational skills, attention to detail, customer service excellence, and proactive problem-solving.
Overview
21
21
years of professional experience
Work History
Personal Assistant
Self Employed Services
12.2004 - Current
- Manage complex schedules and appointments for 30 clients, ensuring optimal organization and efficiency.
- Coordinate travel arrangements, including flights, accommodations, and itineraries to meet client needs.
- Develop and maintain filing systems, improving document retrieval speed and accuracy.
- Implement office procedures that enhanced workflow efficiency and streamlined daily operations.
- Manage 30 high profile clients' personal & professional schedules, and health records.
- Organize vendors, such as moving companies and oversees progress of work throughout projects.
Owner/Operator
Self Employed Services
06.2018 - 06.2024
- Owner and Operator of Horse Boarding Facility.
- Oversaw financial management, including budgeting and expense tracking.
- Managed daily operations and logistics to ensure optimal efficient service delivery.
- Developed and implemented marketing strategies to enhance business visibility.
- Cultivated client relationships through personalized service and follow-up communication.
- Trained and mentored staff to improve performance and service standards.
- Streamlined processes to increase operational efficiency and reduce costs while maintaining horse health focus.
- Ensured compliance with industry regulations and safety standards in all operations.
- Completed routine maintenance on truck and equipment to keep in working order.
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Completed and Maintained daily operations and repairs of facility.
- Organized special events.
- Planned and implemented emergency and health protocols.
Education
High School Diploma -
Albuquerque High School
Albuquerque, NMSkills
- Time management
- Multitasking and organization
- Customer service
- Strong work ethic
- Attention to detail
- Project coordination
- Food service background
- FLUENT IN (Spanish)
Accomplishments
- Managed 30 high-profile clients' personal and professional schedules.
Languages
Spanish
Full Professional
Timeline
Owner/Operator
Self Employed Services
06.2018 - 06.2024
Personal Assistant
Self Employed Services
12.2004 - Current
High School Diploma -
Albuquerque High School