Hector Imperial Sr,

Regional Manager

DeployHR/Epic Personnel Partners LLC-

06.2014 - 11.2023

Established and maintained operational standards for 4 locations.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
Enhanced regional branch performance by implementing proven management processes to increase revenue.
Assisted in recruiting, hiring and training of team members.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Trained and guided team members to maintain high productivity and performance metrics.
Trained new employees on proper protocols and customer service standards.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Traveled to over 8 locations per year to assist with managing each warehouse for performance reviews of individual managers and employees.
Managed employee disputes by employing conflict resolution techniques.
Guided leaders and employees on company policies, programs, benefits and salary administration.
Motivated employees through special events, incentive programs, and constructive feedback.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Supervised and mentored direct reports and developed talented HR teams.
Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
Resolved payroll discrepancies quickly and successfully.
Provided customer service to employees regarding payroll inquiries and issues.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Managed payroll data entry and processing for 500 employees to comply with predetermined company guidelines.
Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.
Reduced injuries among personnel with development and implementation of robust safety programs and policies.
Facilitated training for 500 employees.
Conducted safety audits and inspections to identify workplace hazards and deficiencies.
Investigated incidents, determining root causes and implementing corrective actions.
Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.

Summary

Overview

Work History

Regional Manager

Education

High School Diploma -

Skills

Timeline

Regional Manager

High School Diploma -

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