Hector Jimenez
Syracuse,New York
Summary
Conflict management and resolution
Bilingual or multilingual
Data Base Management
Adobe Software Suite
Statistical Analysis
Decision making
Skillful delegation
Goal orientation
Financial budgeting
Empowerment of staff
Communication
Evaluating employee performance Accomplished Training Manager well-versed in selecting trainers, curriculum and course plans to achieve demanding training objectives. Effective at leading courses on diverse topics. Prepared to offer 9 years of progressive training experience and develop experience.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
CKF Addiction Treatment
04.2023 - Current
- Implemented and supervised orientation procedures for new hires.
- Guided managers and employees on talent management, payroll, FMLA, and benefits.
- Facilitated criminal background check process for new hires.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Developed and enforced company policies and procedures relating to human resources activity.
- Conducted confidential investigations of discrimination, harassment, and workplace violence.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Developed and built internal and external relationships with project teams, department managers, and consultant teams to improve the delivery of HR services.
- Met with staff to resolve difficult situations related to performance and conflict management
Learning and Development Manager
Boot Hill Casino And Resort
07.2020 - 04.2023
- Conducted orientation sessions and organized on-the-job training for new hires every two weeks.
- Trained new hires to perform cross-training exercises with experienced workers.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management for the workforce of more than 400.
- Led daily, weekly, and monthly coaching, counseling, and feedback sessions.
- Analyzed the effectiveness of training programs at all levels and recommended updates.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Coordinated technical training and personal development classes for staff members
Gaming & Athletic Commission Coordinator
Oneida Indian Nation
01.2017 - 07.2020
- Supervise and Regulate Oneida Gaming & Athletic Commission Department
- Participate in actively engaged business meetings with promoters Golden Boy Promotions, Mayweather Promotions, Top Rank Inc,Iron Mike Productions, Dibella Entertainment, Bellator MMA, UFC prior to, and after events to develop strategies.
- Analyze main card of each sport event held in our jurisdiction for final approval.
- Represent OIN Athletic Commission at annual conference of Association of Boxing Commissions and Combative Sports to discuss regulatory guidelines,medicals Issues, etc.
- Act as Liaison to National Association of Boxing Commissioners. Review all combatants' legal contracts before each event for final approval.
- Supervise and ensure that all necessary personnel is knowledgeable about rules and regulations governing and consumption of alcohol on property.
- Supervise and provide resources and training to Turning Stone Casino & Resort Personnel related to such compliance issues as the prevention of Alcohol sales to minors,the proper technique to Checking IDs,recognizing signs of intoxication, and preventing sales to intoxicated patrons.
- Review and Update sports regulations for Oneida Indian Nation Athletic Commission.
- Submit reports and offers suggestions for improving effectiveness of controls and ensuring alcohol compliance Monitors All liquors licenses and ensures that Licenses are updated annually. Monitored employee work and developed improvement plans.
- Analyzed all budget expensive athletic Commission department,improving and month-end closing process, leading design and development of rolling-budget software application that dramatically improved year-end budgeting process
- Developed team communications and information for business meetings
- Monitored gaming activities in assigned area for gaming illegal actions or suspicious activities
Hospital Quality Coordinator
Universal Hospital Services
02.2012 - 01.2017
- Responsible for leadership on all daily operations within hospital in absence of Operations Manager-Hospital.
- Supervise technical department of 18 technicians, monitored employee work developed improvement plans.
- Reconcile inventory and adjust as necessary.
- Play significant role in error detection and process improvement.
- Performs timely and cost-effective inspections,preventive and corrective maintenance, and minor repairs.
- Completing all associated documentation to ensure accurate and thorough equipment records are kept, assist in oversight of equipment flow while redirecting and allocating resources.
- Maintaining necessary inventory of equipment,equipment productivity,supplies, and support structure to ensure effective functioning of daily operations.
- Coach staff in problem-solving effective communication and conflict resolution situations.
- Work with Operations Manager-Hospital to develop career opportunities for all full-time employees.
- Improved Work Methods
- Created standard operating procedures.
- Collaborated with management to provide training on improved processes and assist with creation and maintenance of quality training.
Human Resources Coordinator
Seneca Data Distributors Inc.
03.2006 - 01.2012
- Creating recruitment plan and calendar according to operation and sales projections.
- Oversight and tracking of all HR actions processed by HR Operations team for entire organization.
- Taking appropriate disciplinary action against employees who violate rules and regulations and addressing employee grievances.
- Generating official internal documents such as offer letters, appointment letters, salary slips and warning letters.
- Creating on-boarding plans and educating newly hired employees on HR policies, internal procedures and regulations.
Education
Associate of Science - Computer/ Concentration in statistic
American Intercontinental University
Schaumburg, IL09.2009
Bachelor of Science - Physical Education
University of Havana Havana Cuba
Havana, Havana, Cuba06.1995
Skills
- Dynamic personality that inspires people to work
- Persistent and driven, acquired two professional licenses while working full-time job
- Fluent in English and Spanish
- Analytical and problem-solving skills
- Hiring and recruitment knowledge
- Established history of leading teams in flexible dynamic, high- pressure environment
- Leadership management skills/Strong work values
- Excellent computer skills, applications related to MS Office or internet
- Multicultural leader
- Payout monitoring
- Training & Development
- Standard Operating Procedures Understanding
- Written and Oral Communications
- Public Speaking
Certification
Society for Human Resource Management: SHRM-CP Certification. (2023 - Present)
Current study and coursework toward obtaining SHRM-CP certification by 2023.
Timeline
Human Resources Generalist
CKF Addiction Treatment
04.2023 - Current
Learning and Development Manager
Boot Hill Casino And Resort
07.2020 - 04.2023
Gaming & Athletic Commission Coordinator
Oneida Indian Nation
01.2017 - 07.2020
Hospital Quality Coordinator
Universal Hospital Services
02.2012 - 01.2017
Human Resources Coordinator
Seneca Data Distributors Inc.
03.2006 - 01.2012
Associate of Science - Computer/ Concentration in statistic
American Intercontinental University
Bachelor of Science - Physical Education
University of Havana Havana Cuba
Society for Human Resource Management: SHRM-CP Certification. (2023 - Present)
Current study and coursework toward obtaining SHRM-CP certification by 2023.
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