Hector Lecourtois
San Diego
Summary
Dynamic and detail-oriented Carpet and Tile Installer with expertise in tile installation and power tool operation, honed at Castros Carpet & Tile Installer. Achieved high client satisfaction through effective communication and meticulous quality checks, minimizing callbacks and optimizing material usage for impactful results. Proven ability to enhance project outcomes while fostering strong client relationships.
Overview
2015
2015
years of professional experience
1
1
Certification
Work History
Carpet and Tile Installer
Castros Carpet & Tile Installer
2013 - 01.2015
- Learned about various tile types, sizes and installation techniques and stayed current on industry changes.
- Achieved high levels of client satisfaction through clear communication of expectations throughout the entirety of the project timeline from initial consultation to final walkthroughs.
- Minimized callbacks by thoroughly inspecting completed work for any imperfections or necessary adjustments before leaving the job site.
- Optimized material usage through strategic layout planning that maximized visual impact while minimizing costs for clients.
Erosion Control
San Diego Stewart
2012 - 2014
- Implemented effective erosion control measures to protect natural habitats surrounding campus grounds areas.
- Implemented erosion control measures on construction sites to protect surrounding ecosystems from degradation caused by sediment runoff.
- Restored stream habitats by constructing erosion control structures, improving water quality in sensitive aquatic systems.
- Conserved natural resources by applying best management practices in erosion control during timber harvesting operations.
Bosser
Saffron Noodles
2012 - 01.2013
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Custom Audio System Designer/Integrator
Carven Guitar
2009 - 01.2011
- Collaborated with cross-functional teams to ensure seamless integration of system components.
- Conducted rigorous testing to verify system functionality, ensuring maximum stability before deployment.
- Initiated process improvements within the organization, leading to more efficient workflows and increased output.
- Contributed to the development of comprehensive documentation, facilitating ease of use for both internal team members and external clients.
Carpet Cleaner
Lecourtois Carpet Cleaner
2007 - 01.2011
- Operated in equipment safely and took care to watch out for children and pets.
- Conducted pre-and post-cleaning inspections, identifying areas requiring special attention or additional treatment.
- Exceeded performance targets consistently by delivering high-quality results that met or surpassed client expectations.
- Streamlined carpet cleaning processes for faster completion times without compromising quality.
Overnight Stocker
Amber, Crombie and Fitch
2007 - 01.2008
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Dishwasher
The Fish Market
2006 - 01.2007
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Customer Service Representative
Arcade
2005 - 01.2006
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Hoover High School
San Diego, CAElectricity
San Diego City College
San Diego, CA08.2008
Skills
- Tile installation expertise
- Floor leveling
- Power tool operation
- Hand tool proficiency
Certification
Electricity
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Carpet and Tile Installer
Castros Carpet & Tile Installer
2013 - 01.2015
Erosion Control
San Diego Stewart
2012 - 2014
Bosser
Saffron Noodles
2012 - 01.2013
Custom Audio System Designer/Integrator
Carven Guitar
2009 - 01.2011
Carpet Cleaner
Lecourtois Carpet Cleaner
2007 - 01.2011
Overnight Stocker
Amber, Crombie and Fitch
2007 - 01.2008
Dishwasher
The Fish Market
2006 - 01.2007
Customer Service Representative
Arcade
2005 - 01.2006
High School Diploma -
Hoover High School
Electricity
San Diego City College
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