Hector Lopez
San Antonio,TX
Summary
My name is Hector Lopez. I've been in the automotive industry for many years, working for multiple top name parts stores and in the dealership game. I work well with others and communication is key. I am currently enrolled in college and love to learn and gain more knowledge. I have a special set of skills in identifying parts since I have been in the automotive industry. Authorized to work in the US for any employer. Knowledgeable Parts Specialist skilled at keeping parts organized and serving customers' needs. Works efficiently to restock parts, resolve issues and handle paperwork. Dedicated to satisfying customers and exceeding sales targets.
I am currently in St Phillips College transition to the health field. This next chapter of my life is on going and having a career in the health field is the next big thing in my life that i look forward to.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Parts Specialist
Gunn Buick GMC
03.2020 - Current
- I run the back counter for service and warranty repairs
- I know how to look up parts and different sources like Lkq and aftermarket parts
- I always look for a second source to make the completion of a repair on time
- I can assist customers when needed
- I know how to run inventory on software systems
- I work well with technicians and service advisors
- I am familiar with programs like X-time, CDK, Dealer Track, OPS, and online order systems.
Assistant Manager
NAPA Auto Parts
08.2019 - 02.2020
- Managed the whole store
- Counted money
- Managed inventory
- Fixed inventory
- Managed warranty
- Held customers achieve there shopping.
Parts Specialist
Mac Haik Southway Ford
05.2017 - 04.2019
- Work in the warranty department
- Ran the back counter for repairs and recalls
- Help run the front counter
- Help customers with their needs
- Worked great with technicians on completion of work
- Ordered parts with an urgency mind set.
Parts Specialist
FULL SERVICE AUTO PARTS
11.2015 - 04.2017
- Supervised and managed all loads for major auto parts supplier
- I learned a lot from this type of company that made me look at auto parts in everyday cars differently and have a insight into the knowledge of auto part companies
- Responsible for inbound/outbound calls to customers, vendors and manufacturers, auto parts sales and technical support, up/cross selling, assisting customers with finding auto parts for vehicles, general customer service and data entry
- Worked in a fast paced warehouse distributing auto parts, packaged auto parts into approved boxes so the product did not get damaged during shipping, processed mailing labels for the boxes to be shipped.
Parts Associate
Advance Auto Parts
03.2013 - 10.2015
- My duties are Commercial Sales Manager, which include the sale of new auto parts to various repair shops in the surrounding area, process of shop returns, special orders and billing and payments of shop accounts
- Sold auto parts to commercial and store customers as well as testing of battery and charging system components as well as parts delivery to commercial locations around the city
- During my time at Advance Auto I delivered parts and supplies to commercial account holders and supported the commercial sales desk
- Answering phone inquiries for commercial garages auto parts needs and problem solving for their incorrect parts and billing
- Performed customer service tasks
- Worked as a cashier
- Organized inventory into appropriate departments.
Education
College Degree -
St Philip's College
Skills
- Automotive Repair (10 years)
- Mechanic Experience (10 years)
- Oil Change (10 years)
- Delivery Driver Experience (10 years)
- Vehicle Maintenance (10 years)
- Brake Repair (10 years)
- Suspension (10 years)
- Transmissions (10 years)
- Alignment (10 years)
- Tire Service (10 years)
- Mechanical Knowledge (10 years)
- Automotive Diagnostics (8 years)
- Service Technician Experience (10 years)
- Technical knowledge
- Shipping and receiving
- Warehouse Operations
- Returns processing
Accomplishments
- Built productive, successful team using key training and development strategies.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- Licensed for Forklift
Languages
Spanish
Native or Bilingual
Timeline
Parts Specialist
Gunn Buick GMC
03.2020 - Current
Assistant Manager
NAPA Auto Parts
08.2019 - 02.2020
Parts Specialist
Mac Haik Southway Ford
05.2017 - 04.2019
Parts Specialist
FULL SERVICE AUTO PARTS
11.2015 - 04.2017
Parts Associate
Advance Auto Parts
03.2013 - 10.2015
College Degree -
St Philip's College
Similar Profiles
Ryan RobinsonRyan Robinson
Sales/Finance Mgr at Stoops Buick GMC, Stoops Buick GMCSales/Finance Mgr at Stoops Buick GMC, Stoops Buick GMC
Gabriel PenaGabriel Pena
Auto Technician at Shortline Buick GMC, Suss Buick Pontiac GMCAuto Technician at Shortline Buick GMC, Suss Buick Pontiac GMC
Corey SassCorey Sass
Service Advisor at #1 Cochran Buick GMC (Formally Sweeney Buick GMC)Service Advisor at #1 Cochran Buick GMC (Formally Sweeney Buick GMC)
Maria CruzMaria Cruz
Barista at StarbucksBarista at Starbucks
Collin DoanCollin Doan
Sales Associate at Sams Club DistributionSales Associate at Sams Club Distribution