Summary
Overview
Work History
Skills
Additional Information
Languages
Timeline
Generic

Hector Lora

Orlando

Summary

Proven team player with a knack for time management, I excelled at Starbucks by enhancing customer satisfaction and streamlining operations. My friendly demeanor and attention to detail fostered positive experiences, significantly contributing to a supportive, efficient work environment. Skilled in maintaining accurate financial records, I embody a blend of interpersonal and technical abilities essential for dynamic business needs.

In my old High School in Philadelphia Pennsylvania I was rank 13th out of the class of 2022 and had 3.5 GPA. When I moved to Winter Haven, FL I maintained that GPA

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
06.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Rider Operator

LEGOLAND Florida
09.2023 - 03.2024
  • Improved rider safety by conducting thorough pre-ride inspections and addressing any potential issues.
  • Communicated proactively with customers regarding potential delays or changes in delivery status, preserving positive client relationships.
  • Assisted with training new riders by sharing expertise on best practices and safe riding techniques, fostering a supportive team environment.
  • Contributed positively to the team dynamic by offering assistance to fellow riders whenever necessary or requested.
  • Provided excellent customer service both in-person and over the phone, fostering a positive reputation with clients for the company.

Produce

Publix
07.2023 - 09.2023
  • Reported product ordering and shipping discrepancies to department manager.
  • Generated signage for produce goods and performed price check functions.
  • Optimized presentation of high-margin specialty products by creating prominent and creatively themed displays to attract customer attention.

Cashier

Chick-fil-A
07.2021 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player

Additional Information

I do Photography

In High School I did Criminal Investigation Classes

Languages

Spanish
Limited Working

Timeline

Barista

Starbucks
06.2024 - Current

Rider Operator

LEGOLAND Florida
09.2023 - 03.2024

Produce

Publix
07.2023 - 09.2023

Cashier

Chick-fil-A
07.2021 - 08.2022
Hector Lora