Hector Luna
Anderson,IN
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking and reliable team member with strong ability in anything that is asked of me. Highly organized, proactive and punctual with team-oriented mentality.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
Montana Mikes
Anderson, IN
10.2023 - Current
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
- Maintained cleanliness of restaurant dining area throughout shift.
- Replenished napkins, condiments, silverware and glassware as needed.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Delivered food orders to tables in a timely manner according to company standards.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Took initiative to help others whenever necessary.
- Organized storage areas for clean dishes and stocked linens.
- Maintained a friendly attitude towards customers at all times.
- Provided assistance to other bussers or waitstaff when needed.
- Cleared tables to maintain high turnover rate and minimize wait times.
Crew Member
Chipotle
Willowbrook, IL
05.2023 - 06.2023
- Educated customers on menu items, product ingredients and nutritional values.
- Restocked kitchen supplies including food products and utensils.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Adhered to health department regulations regarding food handling procedures.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Assisted management team with inventory counts of food products and beverage supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Checked expiration dates on all products before serving them to customers.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
- Interacted pleasantly with guests to deliver quality customer service.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Packed fast food products in approved containers, cups and bags.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Took orders from patrons and input selections into store computer system.
Education
GED -
Work One
Anderson05-2024
Skills
- Dependable and Responsible
- Teamwork and Collaboration
- Conflict Resolution
- Friendly, Positive Attitude
- Multitasking
- Organization and Time Management
- Active Listening
- Problem Resolution
- Food presentation
- Order Taking
- Food Storage
- Cleaning procedures
- Food safety knowledge
- Stock Rotation
- Grilling
- Food Preparation
- Customer Service
- Food assembly
- Safe Food Handling
- Order review
- Attention to Detail
- Fast-Paced Environment
- Food handling standards
- Quick Learner
- Positive Attitude
- Food and Safety Standards
- Cooking procedures
- Strong Work Ethic
- Team Oriented
- Quality Control
- Working Quickly
- Menu item familiarity
- Cleaning and sanitation
- Sanitation Procedures
- Organization
- Cooking techniques
- Inventory Stocking
Affiliations
Enjoy drawing and football
Certification
- Food Handlers Card
References
References available upon request.
Timeline
Crew Member
Montana Mikes
10.2023 - Current
Crew Member
Chipotle
05.2023 - 06.2023
GED -
Work One
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