Hector Maldonado

Spearhead logistics operations, overseeing wide range of responsibilities, including logistics, account, project, equipment, and local driver management, with focus on streamlining operations. Assign daily local routes to drivers and outsource regional movements, optimizing route efficiency and ensuring timely delivery of goods. Collaborate cross-functionally to enhance profitability on all shipments from customer segments, demonstrating strong interpersonal skills.
• Implemented logistical strategies, including over-the-road contracting, water barge and barge loading, and container loading/off-loading, improving transportation processes and reducing lead times.
• Sourced and administered mobile industrial assets and heavy hauler fleet valued over $1M, confirming optimal utilization and maintenance of resources.
• Negotiated regular interval preventative maintenance for fleet, resulting in increased operational longevity of assets.
• Provided timely assistance to internal and external customers, contributing to timely completion of projects.
• Coordinated with Allied supervisors to minimize over-handling, along with offering cost-effective transportation and equipment solutions and options to customers, buyers, and leadership, resulting in raised customer satisfaction.

Provided robust support to Logistics Supervisor in local dispatching, guaranteeing seamless coordination of transportation operations. Handled inbound and outbound material between internal and external customers. Directed internal departments to expedite material and deployable equipment preparation, optimizing workflows. Addressed customer requests and inquiries, delivering tailored recommendations to meet specific requirements.
• Established and maintained comprehensive customer index containing information on on-site deployable equipment, purchasable material, and site-specific requirements, to support Logistics Supervisor and buyers in managing customer relationships and orders.
• Expedited sorting and troubleshooting of backlogged material processing, confirming efficient organization and handling of equipment for shipment and repairs.
• Oversaw special projects based on customer requirements, including issuing certificates of destruction for high-value components, demonstrating meticulous attention to detail and customer-centric focus.
• Acquired knowledge of various metal grades to reduce double handling of purchased raw material and minimize driver idle time as per requirements.
• Liaised with customers to obtain updates on upcoming projects, enabling sales group and leadership to carry out purposeful strategic planning and decision-making.
• Leveraged effective communication competency and served as point of contact for customers, offering solution-based strategies to satisfy needs and enhance customer satisfaction.
• Handled customer email communications and obtained necessary information for dispatch to schedule trucks, ensuring smooth coordination of transportation activities.