Hector Marquez

• My responsibilities included monitoring vital signs during medication administration to quickly identify complications. Observe the patient's vital signs, medication reactions, and reported health concerns or behavioral changes. Maintain medication stock, and clean patient rooms and equipment. Monitor client behaviors and emotional states, report concerns to the case manager, and document information in files. Helped clients stay happy and healthy by providing mental and emotional support.

My responsibilities included answering inquiries and providing accurate information regarding products and services. Maintaining detailed records of customer interactions, transactions, and comments for future reference. Asking probing questions to determine service needs, and accurately inputting information into electronic systems. Guiding customers through the service application process to identify qualified customers.

My responsibilities included running an automotive shop. That entailed scheduling appointments for customer with vehicle issues and needed maintenance. I had to maintain a clean inventory to ensure we had proper stock of vehicle parts and oil to conduct business. I maintained relationships with our commercial fleet accounts with other businesses in the surrounding areas. I worked closely with our technicians delegating work to ensure proper work flow speed allowing us to meet customer time expectations.

My responsibilities included monitoring vital signs during medication administration to quickly identify complications. Observe the patient's vital signs, medication reactions, and reported health concerns or behavioral changes. Maintain medication stock, and clean patient rooms and equipment. Monitor client behaviors and emotional states, report concerns to the case manager, and document information in files. Helped clients stay happy and healthy by providing mental and emotional support.

My responsibilities include helping our customers with any questions and concerns on their Bank of America account. That goes from reviewing and breaking down monthly statements for the customer to clearly understand their charges, to explaining our policies, procedures and disclosures. I also offer and advertise our latest products and current promotions to customers as well as process the orders myself with our computer applications.

My responsibilities included boosting sales by capitalizing on cross-selling and upselling opportunities. I supported service department by expertly pulling parts and updating records. I also coordinated restocks by working closely with parts manager to fill critical gaps. I would examine parts for defects and exchanged defective parts with manufacturer representative to maintain high quality standards and customer satisfaction. I kept parts neatly stacked and ready for purchase to boost sales.

I perform a hybrid role that entails working a majority of my time as a Service Manager and switching to a Technician position when need be throughout the day. My role is to find out the customers vehicle needs and write work orders accordingly. I work closely with the techs to pinpoint issues and recommendations to relay to the customer. My experience as a technician helps me to relay this information. I set and schedule appointments for customers according to their flexibility and as well as correlate it with the schedule with the proper technicians to set up the best times and meet their needs. I do State Inspections for customers and explain why they fail if they fail so they can correct the problems, as well correct the problems myself. I make outbound calls to customers who meet the 4 month oil change criteria to inquire if they like to schedule appointments to come in. I also handle the missed calls from the day prior to ensure all customers are helped.

My responsibilities include replacing cabin, air and oil filters and testing vehicle horn and lights. I perform automotive preventive maintenance, including changing oil, checking and refilling vehicle fluids and inspecting tires perform maintenance inspections on vehicles in order for opportunities to upsell as well give the customer the information needed to keep their vehicle in best driving condition. I maintain tools, test equipment and materials, keeping all work areas organized. I rotate tires and check brakes on vehicles. I keep shop area neat and clean by removing debris and safely disposing of used oil. I also check tire pressure and performed tire repairs, installed replacements and maintenance tasks.

My responsibilities included boosting sales by capitalizing on cross-selling and upselling opportunities. I supported service department by expertly pulling parts and updating records. I also coordinated restocks by working closely with parts manager to fill critical gaps. I would examine parts for defects and exchanged defective parts with manufacturer representative to maintain high quality standards and customer satisfaction. I kept parts neatly stacked and ready for purchase to boost sales.

My responsibilities included performing automotive preventive maintenance, including changing oil, checking and refilling vehicle fluids and inspecting tires. I also communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction. I documented technical and system work performed for each vehicle on repair order.

My responsibilities include helping our customers with any questions and concerns on their wireless account. That goes from reviewing and breaking down bills for the customer to clearly understand their charges, to explaining our policies, procedures and disclosures. I also offer and advertise our latest products and current promotions to customers as well as process the orders myself with our computer applications.

My responsibilities included patrolling the premises regularly to ensure the safety of employees and visitors of any post I would be stationed at. I would serve as a visual deterrent but exercised force when needed. I also pursued individuals who committed crimes against the establishment while coordinating with law enforcement to monitor my location while in pursuit. I was obligated to quickly and accurately report and log all security incidents, accidents, and medical emergencies to my employer.

My responsibilities included receiving and processing cash and credit payments for in-store purchases. I replenished floor stock to maintain product availability. I helped customers locate items and answered any questions. I constantly maintained organized stock shelves.

My responsibilities included opening and closing the store, including counting cash, opening and closing cash registers and creating staff assignments. Encouraged the team members to maximize profits by capitalizing on opportunities to upsell additional merchandise. Maintained friendly and professional customer interactions.

My responsibilities included assisting senior individuals to foster independence while still closely monitoring safety at all times. Resolving senior residents issues and concerns. I also bathed the residents who were unable to as well as clothing them. I was also obligated to answer any alarms set off by the residents in their rooms and find out why and correct the issue.