Hector Marquez Exia
Apple Valley,MN
Summary
Proven leader with extensive experience at Walmart, enhancing customer satisfaction and boosting sales through effective team management and strategic merchandising. Excelled in staff training and development, showcasing integrity and fostering strong relationships. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Manager
Walmart
10.2012 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Increased sales through effective merchandising strategies and targeted promotions.
Fresh Food Manager
WALMART
10.2012 - Current
- Maintained compliance with health code standards.
- Determined and implemented appropriate productivity, quality and service goals.
- Fostered a positive work atmosphere, contributing to increased employee morale and productivity.
- Maximized profits through careful cost control measures such as bulk purchasing discounts from suppliers.
- Increased sales by creating attractive and well-organized displays for fresh food items.
- Trained and mentored new employees on proper handling techniques and company procedures, resulting in improved team performance.
- Purchased new inventory according to expected regular and holiday demand.
- Reduced food waste through effective inventory management and timely product rotation.
- Managed ordering process to optimize stock levels and reduce out-of-stock situations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Logistic Supply Specialist
US Navy
02.2020 - 06.2024
- Improved delivery times by optimizing routes and coordinating with transportation providers.
- Participated in cross-functional teams focused on continuous improvement initiatives within the organization''s supply chain operations.
- Resolved disputes with suppliers or carriers promptly, protecting company interests while fostering positive working relationships.
- Evaluated potential suppliers based on criteria such as reliability, pricing structure, and ability to meet delivery deadlines.
- Maintained open lines of communication between logistics, sales, and production departments to ensure a cohesive approach to supply chain management.
- Collaborated with sales teams to forecast demand and ensure adequate product availability during peak periods.
- Reduced order processing time with the introduction of an automated documentation system.
- Tracked orders and notified customers of status or potential delays.
- Conducted regular audits of inventory to maintain accurate records and prevent stock discrepancies.
Education
No Degree - Firefighting, Firearms And Water Survival Training
US Navy Bootcamp
Chicago, IL05.2020
Business Administration - Data Entry
Dr. Pedro Perea Fajardo
Mayaguez, PR05.2013
Skills
Customer Relations
Staff Training and Development
Staff Management
Report Writing
Emergency Management
Integrity and Honesty
Relationship building and management
Leadership and supervision
Weapons Handling
Personnel Management
Patience and Empathy
Community Engagement
Planning and coordination
Stress tolerance and resilience
Physical Fitness
Intelligence Analysis
Certification
National Registry of Food Safety Professionals
Issue Date: May 31, 2023
Expiration Date: May 31, 2028
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Logistic Supply Specialist
US Navy
02.2020 - 06.2024
Assistant Manager
Walmart
10.2012 - Current
Fresh Food Manager
WALMART
10.2012 - Current
No Degree - Firefighting, Firearms And Water Survival Training
US Navy Bootcamp
Business Administration - Data Entry
Dr. Pedro Perea Fajardo
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