Hector Marturet
Dunedin,FL
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
35
35
years of professional experience
Work History
McDonalds Ice Cream Machine Cleaning Technician
Prosigma LLC
01.2023 - Current
- Enhanced customer satisfaction by maintaining a clean and hygienic environment in commercial spaces.
- Supported the maintenance of machines by reporting any damage or necessary repairs to management promptly.
- Optimized workflows through efficient organization of the steps of assembling and disassembling each part of the machines
Managing Director
Serenos Asociados, C.A
10.2021 - 10.2022
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Optimized resource allocation for improved efficiency and profitability across all departments.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
Director-Partner Armor Vehicule
Blinacces Group A1, C.A
09.2012 - 10.2022
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Commercial Director
VSR De Venezuela C.A.
08.2008 - 07.2012
- Increased sales revenue by developing and implementing strategic marketing plans tailored to specific industries.
- Strengthened brand positioning with the development of targeted advertising campaigns and promotional materials.
- Managed a team of sales professionals, providing ongoing coaching and support to drive individual performance.
Sales Manager
Pharsana De Venezuela
04.2006 - 08.2008
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Sales Manager
Drogueria RACE C.A
04.2004 - 03.2006
- Increased sales revenue by developing and implementing effective sales strategies.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Sales Consultant Representative
Alimentos Kellogg’s S.A
10.2002 - 03.2004
- Participated in weekly meetings with management to report on sales progress, discuss strategies for improvement, or highlight successes achieved during the period.
- Provided valuable feedback from customers to relevant departments within the organization for continuous product improvement efforts.
- Managed customer accounts to secure customer satisfaction and repeat business.
Sales Supervisor
C.A. Cerveceria Nacional
04.2001 - 04.2002
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
- Mentored junior staff members, fostering professional development and career progression within the organization.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
Mass Distribution Coordinator
Telecomunicaciones Movilnet C.A
07.1993 - 01.2001
- Reduced shipping errors by creating clear packing guidelines and training staff on proper procedures.
- Optimized delivery routes with advanced route planning software, resulting in reduced transportation costs.
- Coordinated with sales and production teams to ensure accurate forecasting of product demand and efficient allocation of resources.
Head of National and International Exchange
Consorcio Credicard C.A.
06.1989 - 07.1993
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Education
BBA - Bachelor of Business Administration
Santa Maria University
Caeacas Venezuela04.2004
BBA - Superior Technician in Recreation
University Institute “YMCA Lope Mendoza
Caracas Venezuela10.1998
Skills
- Cleaning and sanitizing
- Staff Management
- Business Development
- Business Planning
- Written and verbal communication
- Sales skills
Timeline
McDonalds Ice Cream Machine Cleaning Technician
Prosigma LLC
01.2023 - Current
Managing Director
Serenos Asociados, C.A
10.2021 - 10.2022
Director-Partner Armor Vehicule
Blinacces Group A1, C.A
09.2012 - 10.2022
Commercial Director
VSR De Venezuela C.A.
08.2008 - 07.2012
Sales Manager
Pharsana De Venezuela
04.2006 - 08.2008
Sales Manager
Drogueria RACE C.A
04.2004 - 03.2006
Sales Consultant Representative
Alimentos Kellogg’s S.A
10.2002 - 03.2004
Sales Supervisor
C.A. Cerveceria Nacional
04.2001 - 04.2002
Mass Distribution Coordinator
Telecomunicaciones Movilnet C.A
07.1993 - 01.2001
Head of National and International Exchange
Consorcio Credicard C.A.
06.1989 - 07.1993
BBA - Bachelor of Business Administration
Santa Maria University
BBA - Superior Technician in Recreation
University Institute “YMCA Lope Mendoza
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