Hector Mendez
Reseda,CA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
17
17
years of professional experience
Work History
Cashier and Waiter
Sabrositas Pupusas And Beer
02.2023 - 12.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
Carnitas Michoacanas
12.2021 - 12.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Built relationships with customers to encourage repeat business.
Food Runner
Salsa N Beer
04.2021 - 12.2021
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Demonstrated adaptability in handling diverse menu offerings and accommodating special dietary requests when necessary.
- Proactively anticipated guests'' needs through attentive observation and prompt assistance when required.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Cleaned and sanitized food preparation and serving areas.
Food Runner
Las Islitas Mariscos
06.2019 - 03.2021
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Cleaned and sanitized food preparation and serving areas.
Cook
Big Fat
01.2018 - 06.2019
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Maintained food safety and sanitation standards.
Cook
Pogo's Bar
01.2017 - 12.2017
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Mentored junior cooks in refining their culinary skills through hands-on guidance during meal preparation processes.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Cook
Añejo Bar And Grill
05.2016 - 12.2016
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Cashier, Cook
Dos Burritos
12.2015 - 03.2016
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Cook
Los Tres Hermanos
11.2014 - 10.2015
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
Cooker
Zig's Restaurant
10.2010 - 08.2014
- Enhanced kitchen efficiency by streamlining cooking processes and organizing workstation layouts.
- Improved food quality by ensuring proper execution of recipes and monitoring ingredient freshness.
- Expedited meal preparation with advanced planning, task delegation, and efficient use of resources.
- Maintained a clean, safe workspace by adhering to strict sanitation guidelines and safety regulations.
Dishwasher, Food Preparation Worker
Salsa And Beer
06.2008 - 08.2014
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.
- Increased machine efficiency by scraping and pre-washing dishes.
- Gently moved glassware, crystal, and other delicate items to prevent breakage.
Dishwasher and Cook Helpper
Koko's Middel Eastern Food
05.2007 - 06.2008
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
Education
Reseda Senior High School
Skills
- Customer Service
- Cash Handling
- Product Restocking
- Cash Register Operation
- ID Verification
- Customer Assistance
- Returns Processing
- POS Systems
- Liquor Law Compliance
- Cash Register Systems
- Order Taking
- Cleaning and Sanitizing
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Cashier and Waiter
Sabrositas Pupusas And Beer
02.2023 - 12.2023
Cashier
Carnitas Michoacanas
12.2021 - 12.2022
Food Runner
Salsa N Beer
04.2021 - 12.2021
Food Runner
Las Islitas Mariscos
06.2019 - 03.2021
Cook
Big Fat
01.2018 - 06.2019
Cook
Pogo's Bar
01.2017 - 12.2017
Cook
Añejo Bar And Grill
05.2016 - 12.2016
Cashier, Cook
Dos Burritos
12.2015 - 03.2016
Cook
Los Tres Hermanos
11.2014 - 10.2015
Cooker
Zig's Restaurant
10.2010 - 08.2014
Dishwasher, Food Preparation Worker
Salsa And Beer
06.2008 - 08.2014
Dishwasher and Cook Helpper
Koko's Middel Eastern Food
05.2007 - 06.2008
Reseda Senior High School
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