Hector Miramontes

Territory Account Manager, Sep 2007 - Dec 2007

• Managed annual SaaS pipeline exceeding $12M, surpassing quota by 15% through strategic targeting with SMB & Enterprise clients.
• Delivered enterprise consultative sales, equipping organizations with advanced networking security, antispam, and compliance enablement solutions—including Backup Exec, Control Compliance Suite, and Endpoint Protection—to help customers confidently meet evolving regulatory requirements and best practices.
• Collaborated with technical and product teams to address client needs and ensure seamless implementation and adoption.

Outbound Sales Representative, Sep 2007 - Dec 2007

• Generated robust quarterly pipeline averaging $1M+ through over 50 daily outbound calls.
• Identified 20+ qualified opportunities weekly, driving sustained quarter-over-quarter growth.
• Delivered Salesforce.com training sessions to Dell employees, enhancing Symantec-Dell partnership and product adoption.
• Collaborated with Inside Sales Account Managers to consistently deliver qualified opportunities, supporting team targets.

Inbound Sales Team Lead, Mar 2007 - Sep 2007

• Managed 70 inbound customer calls daily, consistently converting queries into sales opportunities.
• Created 'Symantec Resource Guide' to enhance cross-departmental communication, reducing misrouted calls and improving resource clarity for sales team.
• Mentored a team of 10 inbound sales professionals through targeted coaching and training, addressing training needs to foster collaboration, and support ongoing performance gains.

• Drove new business development and managed a diverse client portfolio.

• Collaborated with Google AR/VR/XR engineering teams on next-generation wearable technologies, including Project Moohan.
• Proctored UX study sessions for unreleased AR/VR headsets, collecting diverse data to inform product iterations.
• Partnered with engineers to identify technical challenges and enhance workflows.
  Submitted feature requests for future development based on collected insights.

• Founded and scaled City’s International Relations Program by developing operational systems and protocols.
• Spearheaded sustainability-focused trade missions, promoting Portland’s initiatives to international partners.
• Oversaw 10+ sister city relationships, fostering collaboration and mutual growth.