Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hector Moreno Rivera

Miami,FL

Summary

Professional in Business Administration with 26 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in different environments. Meticulous leader, analytical and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

29
29
years of professional experience

Work History

Branch Co-Leader

AMSCOT FINANCIAL SERVICES
09.2021 - Current
  • Increased efficiency by streamlining processes and prioritizing tasks.
  • Understood business reporting and insights to troubleshoot and follow-up on opportunity areas.
  • Proactive risk mitigation measures were implemented reducing project delays due to unforeseen obstacles.
  • Reduced employee turnover through fostering a positive work environment and addressing individual concerns promptly.
  • Collaborated with other co-leaders on strategic planning initiatives to align team goals with company objectives.
  • Mentored junior team members to enhance their skills and support career development.
  • Provide excellent Customer Service by prioritizing customer time.
  • Established clear expectations for team members regarding roles, responsibilities, accountability, and deliverables, leading to higher-quality output from all member contributions.
  • Played a key role in conflict resolution by addressing team disputes promptly and impartially, fostering a collaborative and supportive work atmosphere.
  • Managed deadlines effectively, ensuring timely completion of task without compromising quality standards.

Administrative Manager

SOCIEDAD MEDICA HIDROVO&ASOCIADOS
08.2018 - 07.2021
  • Assisted and Consolidated the Company's Annual Budget considering the import operation and their respective customs clearance in the countries that the Company had commercial operations.
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.

Administrative Manager

Grupo Empresarial Neira
08.2001 - 06.2018
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Human Resources Manager

PAPELERA NACIONAL S.A.
08.2000 - 08.2001
  • Processed employee claims involving performance issues and harassment.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Directed job fairs to bring in local talent for long term and seasonal positions.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Oversaw annual performance review process, providing guidance to managers on setting goals and measuring employee progress.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Collaborated cross-functionally with other department leaders to align HR strategy with overall business objectives.
  • Managed benefits administration, ensuring cost-effective coverage options for employees while staying within budget constraints.
  • Coordinated internal communications efforts, keeping employees informed of important organizational updates and changes.
  • Streamlined recruitment processes for increased efficiency and reduced timetohire.
  • Optimized performance management systems to align with company objectives and drive results.
  • Implemented succession planning strategies, ensuring a strong talent pipeline for key leadership positions.
  • Evaluated human resources policies regularly to ensure alignment with industry best practices.
  • Led compensation analysis projects to ensure market competitiveness and internal equity among employees.
  • Managed benefits administration, providing cost-effective solutions while maintaining high levels of employee satisfaction.
  • Directed hiring and onboarding programs for new employees.
  • Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
  • Educated employees on company policy and kept employee handbook current.
  • Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
  • Met with employees annually for progress reviews and performance assessments.
  • Designed robust compensation and benefits packages to attract top employees.
  • Devised hiring and recruitment policies for 400 employee company.

Human Resources Director

CORPORACION NOBOA, EXPORTADORA BANANERA NOBOA
06.1995 - 08.2000
  • Optimized performance management systems to align with company objectives and drive results.
  • Streamlined recruitment processes for increased efficiency and reduced timetohire.
  • Implemented succession planning strategies, ensuring a strong talent pipeline for key leadership positions.
  • Evaluated human resources policies regularly to ensure alignment with industry best practices.
  • Led compensation analysis projects to ensure market competitiveness and internal equity among employees.
  • Established compliance protocols to adhere to labor laws and regulations, mitigating potential legal risks.
  • Managed benefits administration, providing cost-effective solutions while maintaining high levels of employee satisfaction.
  • Facilitated annual performance review process, driving accountability throughout the organization.
  • Led change management strategies during organizational restructuring periods, minimizing disruption and maintaining productivity levels.
  • Collaborated with executive leadership in developing strategic plans aligned with overall business goals and objectives.
  • Directed hiring and onboarding programs for new employees.
  • Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Educated employees on company policy and kept employee handbook current.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.
  • Coordinated work activities for HR managers, specialists and recruiting agents.
  • Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
  • Directed job fairs to bring in local talent for long term and seasonal positions.
  • Met with employees annually for progress reviews and performance assessments.
  • Developed succession plans and promotion paths for staff.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Designed robust compensation and benefits packages to attract top employees.
  • Devised hiring and recruitment policies for 13.000 employee company.

Education

BBA - Business Administration

University Laica Vicente Rocafuerte De Guayaquil
Guayaquil-Ecuador
06.1998

Skills

  • Team Management
  • Customer Focus
  • Motivational Leadership
  • Goal-Oriented
  • Strategic Planning
  • Business Administration

Languages

Spanish
Native or Bilingual

Timeline

Branch Co-Leader

AMSCOT FINANCIAL SERVICES
09.2021 - Current

Administrative Manager

SOCIEDAD MEDICA HIDROVO&ASOCIADOS
08.2018 - 07.2021

Administrative Manager

Grupo Empresarial Neira
08.2001 - 06.2018

Human Resources Manager

PAPELERA NACIONAL S.A.
08.2000 - 08.2001

Human Resources Director

CORPORACION NOBOA, EXPORTADORA BANANERA NOBOA
06.1995 - 08.2000

BBA - Business Administration

University Laica Vicente Rocafuerte De Guayaquil

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Hector Moreno Rivera