Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hector Nazario

Cleveland,OH

Summary

Dynamic and dedicated professional with extensive experience at McDonald's, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through efficient service and effective cash handling. Recognized for strong multitasking skills and a commitment to maintaining high safety standards while training new team members.

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Overview

2
2
years of professional experience

Work History

Crew Member

McDonald's
04.2024 - 12.2024
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Took orders, prepared meals, and collected payments.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Assisted other team members to achieve goals.

Crew Member

McDonald's Restaurant
06.2023 - 12.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.

Education

High School Diploma -

Old Brook High School
Cleveland, OH
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Interactive communication skills
  • Flexible schedule
  • Integrity and honesty
  • Safety awareness
  • Basic math
  • Heavy lifting
  • Resilience and persistence
  • Complex Problem-solving
  • Point of sale operation
  • Reliability and punctuality
  • Machine operations
  • Self-discipline
  • Initiative and Self-motivation
  • Verbal and written communication
  • Safety

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Crew Member

McDonald's
04.2024 - 12.2024

Crew Member

McDonald's Restaurant
06.2023 - 12.2023

High School Diploma -

Old Brook High School

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