Hector Ortiz
Austin,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Warehouse Forklift Operator
VirTex Technology
Austin, TX
06.2024 - Current
- Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
- Maneuvered forklift safely in congested and confined areas using Skill and Technique.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
3M
Production Department
Meriden, CT
08.2021 - 04.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Fulfillment Manager
Amazon
North Haven, CT
06.2019 - 06.2021
- Developed and maintained an efficient process for order fulfillment to ensure accuracy and timely delivery of goods.
- Conducted regular inventory checks to maintain accurate stock levels and optimize customer satisfaction.
- Organized warehouse operations, including receiving, stocking, picking, packing, shipping and returns.
- Monitored daily production activities to ensure productivity goals were met in a timely manner.
Management/ Silent Partner
76 Gas Station
White Plains, NY
01.2001 - 04.2019
- Developed and implemented marketing strategies to increase brand awareness and reach target audiences.
- Maintained relationships with key stakeholders, clients, and customers to ensure satisfaction with services provided.
- Managed daily operations of the business including budgeting, forecasting, financial analysis, staffing, and customer service.
Apprentice Electrician
Trade Source Inc
WhitePlains , NY
01.1997 - 06.2001
- Installed electrical wiring and fixtures, such as outlets, switches, circuit breakers, junction boxes and wall sockets.
- Connected wires to circuit breakers, transformers or other components.
- Inspected electrical systems, equipment and components to identify hazards, defects and the need for adjustment or repair.
- Measured, cut and bent wire and conduit using hand tools and power tools.
- Followed all safety procedures when handling hazardous materials such as high voltage electricity.
Medical Courier
Kaiser Permanente
WhitePlains , NY
03.1993 - 06.1998
- Organized medical records to ensure accuracy in patient information.
- Coordinated delivery of medical specimens to appropriate laboratory facilities.
- Maintained a clean and organized vehicle interior.
- Delivered medical supplies and equipment to healthcare facilities.
- Verified orders for accuracy before deliveries were made.
Plumber
Morbito Plumbing and Heating
White Plains, NY
06.1985 - 09.1993
- Installed and repaired water supply lines, waste disposal systems, and related appliances.
- Replaced worn or damaged plumbing fixtures such as sinks, toilets, tubs, showers, and garbage disposals.
- Tested pipe systems for leaks using air and water pressure gauges.
- Cut openings in walls or floors to accommodate pipes and fittings.
Education
Licensed Forklift Operator -
Texas Forklift
Austin, TXCertification Empowerment Basic Building -
Westchester Community College
Valhalla, NY09-2000
Certification in Maintenance And Plumbing Repair -
Boses Mid Westchester
White Plains, NY01-1990
High School Diploma -
Abbot House High School
DobbsFerry, NY06-1979
Skills
- Friendly, Positive Attitude
- Customer Service
- Verbal Communication
- Maintenance & Repair
- Self-Directed
- Team building
- Forklift operation
Certification
Forklift
Timeline
Warehouse Forklift Operator
VirTex Technology
06.2024 - Current
3M
Production Department
08.2021 - 04.2024
Fulfillment Manager
Amazon
06.2019 - 06.2021
Management/ Silent Partner
76 Gas Station
01.2001 - 04.2019
Apprentice Electrician
Trade Source Inc
01.1997 - 06.2001
Medical Courier
Kaiser Permanente
03.1993 - 06.1998
Plumber
Morbito Plumbing and Heating
06.1985 - 09.1993
Certification Empowerment Basic Building -
Westchester Community College
Certification in Maintenance And Plumbing Repair -
Boses Mid Westchester
High School Diploma -
Abbot House High School
Licensed Forklift Operator -
Texas Forklift