Hector Perez
Colorado Springs,CO
Summary
Proven track record in enhancing safety and customer satisfaction at Mountain Wookies, leveraging strong problem-solving abilities and effective coordination. Skilled in cooking and conflict mediation, demonstrated by improving team performance and operational efficiency. Achieved significant improvements without sacrificing quality, showcasing an ability to meet critical employer-desired skills.
Overview
3
3
years of professional experience
Work History
Security Guard
Mountain Wookies
01.2022 - 04.2022
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked and verified photo identification prior to granting facility access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Cook
KFC
04.2022 - 12.2023
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Diver
MedRide
02.2023 - 09.2023
- Improved patient satisfaction by providing timely and safe transportation to medical appointments.
- Utilized wheelchair lifts properly, ensuring patient safety while boarding or disembarking from the vehicle.
- Improved fuel efficiency through careful route planning and adherence to traffic laws, reducing overall operational costs for the organization.
Shift Manager
Papas Pizza
09.2023 - 05.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Cook
Burger King
05.2024 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
GED -
New Edison High School
Philadelphia, PA2002
Skills
- Customer Service
- Cooking
- Coordination
- Conflict Mediation
- Cleaning and organization
- Food handling
- Problem-solving abilities
- Critical Thinking
- Follow-up skills
- Building rapport
Timeline
Cook
Burger King
05.2024 - Current
Shift Manager
Papas Pizza
09.2023 - 05.2024
Diver
MedRide
02.2023 - 09.2023
Cook
KFC
04.2022 - 12.2023
Security Guard
Mountain Wookies
01.2022 - 04.2022
GED -
New Edison High School
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