HECTOR PEREZ
Homestead
Summary
Efficient Import and Export Coordinator with extensive experience in logistics and international trade. Skilled in coordinating import and export activities, customs clearance and freight forwarding. Demonstrated success in managing multiple projects and nurturing solid relationships with stakeholders.
Overview
24
24
years of professional experience
Work History
Import and Export Coordinator
NOBEL RELOCATIONS
10.2021 - Current
- Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
- Managed import and export of hazardous materials in compliance with applicable laws and regulations.
- Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
- Streamlined import and export processes by implementing effective documentation procedures.
- Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
- Investigated discrepancies in shipping documents and resolved issues with vendors.
- Processed customs declarations and maintained records of customs documents.
- Built strong relationships with key stakeholders such as customs brokers, freight forwarders, and regulatory agencies for smooth import/export operations.
- Monitored and maintained import and export tracking systems for delivery of accurate and up-to-date records of shipments.
- Assisted with problem resolution and dispute management relating to import and export activities.
- Enhanced customer satisfaction by efficiently resolving order discrepancies and delivery issues.
- Utilized logistics software to manage, monitor and track shipments from origin to destination.
- Provided excellent support to sales team in terms of required documentation for overseas customers, leading to higher client satisfaction levels.
IMPORT / EXPORT COORDINATOR
ATLANTIC CARGO INC.
07.2007 - 06.2021
- Process all orders and documentation, and provide detailed information such as quotes amounts to established and potential clients
- Write up new quotes, following company guidelines for cost and time
- Contact vendors to obtain pricing, tracking, and scheduling information
- Draft invoices for both import and export and send to the clients
- Compile tracking and service report for management
- Respond to and quickly resolve customer service issues
- Maintain schedule and dispatch work orders.
IMPORT / EXPORT COORDINATOR
MAGNUM FREIGHT CORP.
07.2004 - 07.2007
- Checked shipment statuses and provide information to clients
- Reviewed and scanned account documents
- Prepared and processed delivery orders and receipts
- Answered account questions and verified information including billing, government regulations and security requirements for specific shipments
- Distributed documentation to clients via email, mail, and fax
- Updated tracking software with latest location information
- Improved efficiency by streamlining paperwork processing, coordinating effectively with customers and staff, and distributing all documents in a timely manner.
IMPORT / EXPORT COORDINATOR
EASTERN NETWORK
10.2000 - 07.2004
- Communicated with domestic and international customers to provide information
- Advised account and customers of tracking and shipment information
- Created invoices and distributed to customers
- Researched issues and resolved quickly to maintain customer satisfaction
- Adhered to governmental regulations at all times and clients request whenever possible
- Inspected and verified all documentation for accuracy and problems.
Education
No Degree - Business Management
BMCC BOROUGH OF MANHATTAN COMMUNITY COLLEGE
New York, NY06.1999
Skills
- FREIGHT FORWARDING EXPERT WITH 20 YEARS EXPERIENCE
- HOME INSPECTION LICENSED
- REAL ESTATE LICENSED
HOME SELLING/BUYING EXPERT
PROPERTY MANAGEMENT
- HANDYMAN / HOME REMODELING
- VEHICLE REPAIR / PERFOMANCE / MODICATIONS
HOBBIES
FRESH WATER AND SALT WATER FISHING
VEHICLE REPAIR AND MODIFICATIONS
CAMPING AND HIKING/BIKING
SELF DEFENSE/MMA/JUJITSU
SHOOTING TARGET PRACTICE
MUSIC/DANCING
PAINTING ACRYLIC/NEON
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Import and Export Coordinator
NOBEL RELOCATIONS
10.2021 - Current
IMPORT / EXPORT COORDINATOR
ATLANTIC CARGO INC.
07.2007 - 06.2021
IMPORT / EXPORT COORDINATOR
MAGNUM FREIGHT CORP.
07.2004 - 07.2007
IMPORT / EXPORT COORDINATOR
EASTERN NETWORK
10.2000 - 07.2004
No Degree - Business Management
BMCC BOROUGH OF MANHATTAN COMMUNITY COLLEGE
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