Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hector Rios

De Queen,AR

Summary

Experienced technician with 8 years of expertise in maintaining and repairing John Deere equipment and other company-supported machinery. Adept at troubleshooting, preventative maintenance, and providing exceptional customer service. Seeking to leverage my skills and knowledge to contribute to a reputable company.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Level III Technician

Yellowhouse Machinery
01.2020 - Current
    • Conducted regular maintenance and repair work on John Deere equipment, ensuring optimal performance and longevity
    • Maintained detailed service records and provided reports on equipment status and repair needs
    • Collaborated with the parts department to ensure timely availability of necessary components
    • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
    • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
    • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.

Field Service Technician

Yellowhouse Machinery
06.2017 - 12.2020
  • Performed routine inspections and repairs on a wide range of Forestry and construction equipment, specializing in John Deere machinery
  • Assisted in the development of maintenance schedules to prevent equipment breakdowns and extend service life
  • Provided on-site support to customers, ensuring their equipment operated efficiently and safely
  • Documented all service activities and communicated effectively with clients regarding repair status and recommendations
  • Responded quickly to emergency maintenance requests for timely on-call support.

Education

High School Diploma -

Eagletown High School
Eagletown, OK
05-2001

Skills

  • Expertise in John Deere equipment maintenance and repair
  • Strong diagnostic and troubleshooting abilities
  • Proficient in using diagnostic software and tools
  • Excellent customer service and communication skills
  • Ability to train and mentor junior technicians
  • Works Well Under Pressure
  • Attention to detail

Certification

-John Deere Technician Certification

-Skidder L & L II Series Technical Capstone

-Tracked Feller Buncher/Tracked Harvester Capstone M Series


Timeline

Level III Technician

Yellowhouse Machinery
01.2020 - Current

Field Service Technician

Yellowhouse Machinery
06.2017 - 12.2020

High School Diploma -

Eagletown High School

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Hector Rios