Hector Rivadeneira
San Antonio,TX
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Programmer position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
TRIO STEM (Student Support Services.)
Recepcionist
07.2023 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Interacted physically and verbally with students throughout each day.
- Offered student support through special accommodations, extra assistance, and assessments.
- Maintained positive attitude and affirmatively communicated with each student.
Mcdonald's
Shift Manager
10.2022 - 06.2023
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Collaborated with team members to complete orders.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Received and processed customer payments and estimated and communicated wait times accurately.
- Became familiar with products to answer questions and make suggestions.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Clinicas Unidas
Recepcionist
01.2022 - 09.2022
- Responded to calls and emails from interested candidates quickly and scheduled appointments for in-person meetings.
- Remained current with training and sought new training opportunities to further personal growth.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Bachelor of Science - Computer Science
San Antonio College
San Antonio, TX07.2024
High School Diploma -
Warren High School
San Antonio, TX06.2022
Skills
- Small Group Instruction
- Document Control
- Customer and Client Relations
- Time Management
- Telephone Skills
- Mail Handling
- Multi-Line Telephone Systems
- Strong Analytical and Problem-Solving Skills
- Customer Consulting
- Office Administration
- Schedule Management
- Reminder Calls
- Organization Skills
- Patient Appointment Management
- Greet Visitors
- Answer Telephone Calls
- Google Docs
- Making Appointments
- Call Transfers
- Documentation
Accomplishments
- Documented and resolved customer issues which led to promotion.
- Supervised team of 10 staff members.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
TRIO STEM (Student Support Services.)
Recepcionist
07.2023 - Current
Mcdonald's
Shift Manager
10.2022 - 06.2023
Clinicas Unidas
Recepcionist
01.2022 - 09.2022
Bachelor of Science - Computer Science
San Antonio College
High School Diploma -
Warren High School
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