Hector Rivera Jr
Mission,TX
Summary
Dynamic customer service professional with a proven track record of delivering exceptional support and fostering strong client relationships. Adept at efficiently resolving complex issues while maintaining a positive and professional demeanor. Committed to enhancing customer satisfaction through effective communication and problem-solving skills. Passionate about contributing to team success and driving organizational goals through outstanding service delivery.
Overview
13
13
years of professional experience
Work History
Freight Broker, Truck Dispatcher
Centauro Brokerage
05.2013 - 02.2019
- Strengthened company's online presence - regularly updated the company's website and various social media accounts
- Monitored ongoing marketing campaigns
- Https://www.linkedin.com/in/hector-rivera-d336352b6/
Education
High School Diploma -
TTG Transportation Training Group
Mission, TX05-2013
Truck Dispatcher Certification - Logistics Management
Learndispatch.com
Mission, TX05-2013
Graduate Certificate - Transportation Logistics
Loadtraining.com
Mission, TX05-2013
Skills
- Freight logistics
- Supply chain management
- Load optimization
- Customer relationship management
Section name
A truck dispatcher's primary responsibility is to manage and coordinate the efficient and timely movement of trucks and freight by planning routes, assigning drivers, tracking shipments, and maintaining communication between drivers, customers, and other personnel. They also ensure compliance with regulations, manage driver hours, handle issues that arise during transit, and maintain accurate records of all transportation activities.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
r Hazmat certified DOT, IATA & IMDG Hazmat Shipping - 49 CFR 172.704, DGR 1.5 & IMDG 1.3
Timeline
Freight Broker, Truck Dispatcher
Centauro Brokerage
05.2013 - 02.2019
High School Diploma -
TTG Transportation Training Group
Truck Dispatcher Certification - Logistics Management
Learndispatch.com
Graduate Certificate - Transportation Logistics
Loadtraining.com