Driven and passionate Account Executive with over 20 years of experience and special interest in selling to Enterprise Accounts with high potential for mutually-beneficial partnerships. Dedicated to developing long-term relationships with customers. Focused on building intimate knowledge of products and services as well as unique small-business needs.
Overview
24
24
years of professional experience
Work History
Sales Account Executive
Placer.ai
12.2021 - Current
Account Executive responsible for Enterprise Accounts including Commercial Real Estate, Fast Casual Restaurants,
Set and achieved company defined sales goals.
Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
Mastered and constantly improved sales prospecting, follow-up and upsell processes.
Negotiated pricing, contracts, and terms with key clients to secure new business deals.
Placer.ai is the leading location intelligence platform for firms and companies needing data analytics to better spot opportunity, manage risks, and maximize investment
Powered by behavioral data from tens of millions of mobile devices and the latest in machine learning and big data
We empower our clients with real-time and actionable insights into the offline consumer journey, at any location
Placer's focus on data quality, ease of use, and customer privacy has led it to become the trusted partner of the top firms with location exposure in the nation
By harnessing mobile data from mobile devices, Placer.ai applies the latest in AI, machine learning for any location, store, shopping center, or geographic area
Unprecedented visibility into consumer foot traffic.
Account Executive
Ivanti
01.2021 - 12.2021
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Contributed to team objectives in fast-paced environment.
Managed sales cycle to maintain solid customer base.
Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
Account Executive - Texas
MobileIron
09.2018 - 12.2021
Inside / Outside Sales for 3000 employees on down for the Texas region
Responsible for sales for Enterprise Accounts interested in mobile security, mobile device management, Password less, Zero Sign On / Zero Trust
Helping Enterprise Accounts with mobile device vulnerabilities, phishing attacks, staying compliant, helping with audits etc
Maintained current knowledge of evolving changes in marketplace.
Contributed to team objectives in fast-paced environment.
Distributed marketing materials to existing and prospective clients to promote products and services.
Qualified leads, built relationships and executed sales strategies to drive new business.
Leveraged CRM to collect, organize, and manage sales data and customer information.
Helping companies with enterprise security on all mobile devices from iPhones, iPads, Androids, Windows 10 systems, and Mac laptops /devices
Accountable for forecasting / pipeline, working with the channel / resellers and distributors
Responsible for driving business and meeting / exceeding annual quota goals
Prospecting accounts, mapping accounts with partners
Maintaining a clean forecast in Salesforce.
Account Executive
VMware
06.2017 - 09.2018
Account Executive covering the Mid-Atlantic and Southeastern territories which includes Florida, N
Ohio Valley, Mississippi, and Alabama for Healthcare
Responsibilities include strategic consulting to hospitals
Including business plan & sales strategy development with channel partner resellers and end users.
Promoting VMware licensing and services to large enterprise healthcare accounts in Southeast territory
Accountable for driving business, and meeting/exceeding quota goals
Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Gained understanding of goals, objectives and processes to meet client business needs.
Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
Prospecting accounts, generating pipeline and forecasting deals in Salesforce, qualifying leads and following up on assigned leads
Articulate the full range of VMware technologies, products, and services, and identify how these products align to customers needs/pains.
Account Executive
Avaya
12.2014 - 09.2016
Negotiated prices, terms of sales and service agreements.
Maintained current knowledge of evolving changes in marketplace.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Gained understanding of goals, objectives and processes to meet client business needs.
Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Implemented innovative tactics for lead generation, increasing overall conversion rates substantially over time.
Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Prepared forecasts to gain understanding of measures needed to grow business.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Collaborated with internal teams to develop account strategy.
Account Executive
Dell
12.2014 - 09.2016
Lead a team of specialists to execute long-term strategic planning, new business development, account planning, sales forecasting and partner enablement
Partner with sales operations to enhance Salesforce.com capability and adoption to better track sales motion, account planning, reporting, analytics, forecasting and cross-functional collaboration
Present TCO/ROI analysis to C-level customers and boards to help differentiate CapX versus OPx purchase and support strategic decision-making involving IT asset ownership and operating expense
Gained understanding of goals, objectives and processes to meet client business needs.
Informed customers of promotions to increase sales productivity and volume.
Negotiated prices, terms of sales and service agreements.
Maintained current knowledge of evolving changes in marketplace.
Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Large Corporate Accounts Product Specialist
Dell Software Group - KACE/QUEST
02.2013 - 12.2014
Specialized sales role that entails business development and coaching of general sales staff for the Dell Software Group with a focus on Endpoint Systems Management (KACE Systems Management, Quest User Workspace Management, and Bomgar).
Worked closely with both inside and outside Dell sales teams to drive sales opportunities during active process as well as pre and post processes.
• Work directly with small to medium sized business, K-12, Higher Education, and State and Local Government customers to provide systems management solutions.
• Create and facilitate periodic sales training and coaching sessions to increase awareness and execution.
• Presented focused personalized, demonstrations of products to customers via w based meetings.
• Proactively maintained all aspects of sales opportunities within CRM tools.
• Built and generated weekly reporting for use in creating an accurate forecast of business pipeline.
-Recognized as top acquisition sales representative in KACE small and medium business sales segment during 2nd quarter of fiscal 2013.
Configured and tested new software and hardware.
Collaborated with vendors to locate replacement components and resolve advanced problems.
Responded to customer inquiries and provided technical assistance over phone and in person.
Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
Senior Account Executive
Dell
12.1999 - 12.2014
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Increased account retention by building strong relationships with clients and addressing their needs promptly.
Built relationships with customers and community to promote long term business growth.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Stayed current on company offerings and industry trends.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Set and achieved company defined sales goals.
Cold called prospects to explain partnership benefits, representing company values.
Conducted regular client reviews to assess performance metrics, identifying areas for improvement and implementing necessary changes.
Analyzed competitor activities and adjusted sales tactics accordingly to maintain a competitive edge in the market.
Developed and maintained strong working relationships with professionals within assigned territory.
Attended monthly sales meetings and quarterly sales trainings.
Contributed to team objectives in fast-paced environment.
Collaborated with cross-functional teams to ensure timely delivery of products and services, resulting in high customer satisfaction.
Federal Account Executive
Dell
02.2011 - 02.2014
Covered the D.O.J. account for Dell Inc.
Sales professional covering the Department of Justice account for Dell Inc. Responsible for creating and managing over $120M / year in new sales and also growing and creating relationships with resellers, partners and vendors.
Managed revenue models, process flows, operations support and customer engagement strategies.
Negotiated contracts with federal agencies, securing favorable terms and conditions for both parties involved.
Provided timely feedback on market trends, contributing to the company''s strategic planning efforts.
Developed compelling presentation decks to gain approval for ideas and communicate results.
Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Managed a diverse portfolio of federal accounts, balancing competing priorities and maximizing overall performance.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Increased customer satisfaction by addressing and resolving federal account issues promptly.
Implemented strategic plans to penetrate new federal markets, leading to significant revenue growth.
Communicated product quality and market comparisons by creating sales presentations.
Dell Acquisition Sales Representative
Dell
09.1999 - 02.2014
Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients face to face.
Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
Acquire new customers of intangible business information via outbound & inbound calls, highly customized online demos, in depth multiple vendors, conference calls, and email marketing campaigns, strategic Salesforce Plays.
Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Developed and implemented sales strategies to increase profits.
Developed strong rapport with customers and created positive impression of business.
Utilized CRM software to manage customer accounts and track performance metrics.
Generated additional sales opportunities with upselling and cross-selling techniques.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Trained and mentored new sales representatives.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Developed strong communication and organizational skills through working on group projects.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Paid attention to detail while completing assignments.
Inside Sales Representative State and Local Gov.
Dell
09.1999 - 01.2001
Earned advancement to develop and manage one of the largest account portfolios in the division producing over $20 million in sales revenue and averaging attainment of 140%.
Handled up to 150 accounts nationwide including 25 of the segment's largest accounts.
Awarded Representative of the Quarter Q3 2003 out of a pool of 75 representatives and consistently earned the highest two rankings on all performance reviews; earned Team Player Award in this role
Nominated to serve on multiple cross-functional task forces created to improve business via training and development of sales representatives, furthering online initiatives, increasing synergy between sales and ordering processing and testing new applications.
Contributed to team objectives in fast-paced environment.
Attended monthly sales meetings and quarterly sales trainings.
Contributed to event marketing, sales and brand promotion.
Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Assisted management in setting realistic yet challenging goals for individual representatives based on historical data analysis and market trends.
Developed and implemented sales strategies to increase customer loyalty and retention.
Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Answered customers' questions regarding products, prices, and availability.
Achieved or exceeded company-defined sales quotas.
Strategic Account Relationship Manager
Dell
09.1999 - 01.2014
Responsibilities included development and maintenance of relationships with key decision makers, close collaboration with field sales and management and day-to-day account management activities.
Built long-term partnerships with clients through trust and communication, resulting in increased retention rates.
Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
Charged with selling all lines of business into accounts with up to 500 employees. Responsibilities included development and maintenance of relationships with key decision makers, close collaboration with field sales and management and day-to-day account management activities.
Worked with Enterprise customers to price, quote, negotiate, provide technical product information and provide overall support on an ongoing basis, and close business via the telephone.
Volunteered to mentor and coach to new sales representatives in usage of sales tools and multi-tasking; efforts resulted in both associates ramping to exceed quotas within their first quarter.
Awarded Representative of the Quarter Q1 2005 with 164% attainment; additionally recognized with Team Player
Maximized account penetration by identifying upselling opportunities and offering tailored product recommendations that address clients'' pain points or objectives.
Established rapport with C-level executives at client organizations, fostering high-level collaboration on strategic initiatives.
Suggested solutions and innovative ideas to meet client needs.
Built credibility and trust to influence client's buying decisions.
Improved website visibility through development and implementation of SEO strategies.
Strengthened client relationships by developing and implementing strategic account plans.
Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
Collaborated with cross-functional teams to develop customized solutions for clients'' unique challenges.
Partnered with internal resources to present additional value and expertise to clients.
Coordinated sales support resources such as technical experts or product specialists when needed to ensure client satisfaction during pre-or post-sales engagements.
Created demand by matching business problems to product and service solutions.
Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
Tracked performance metrics across all managed accounts to evaluate success factors and adjust strategies as needed to optimize results.
Generated pipeline to close revenue and attain quota.
Managed a portfolio of key accounts, ensuring consistent growth in revenue and profitability.
Managed budget allocation and resource utilization to maximize marketing ROI.
Strengthened communication skills through regular interactions with others.