Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Hector Ronnie

Sales Professional
Wimauma,FL

Summary

Dynamic sales specialist adept at cultivating customer rapport to drive engagement. Demonstrated history of fostering strong customer relationships consistently achieving sales targets. Dedicated to delivering unparalleled customer service and surpassing sales objectives.

Overview

6
6
years of professional experience
1
1
Certification
1
1
Language

Work History

Store Manager/Sales Manager

AT&T
Largo, FL
04.2024 - Current
  • Revitalized store performance
  • Established new team, aligning store standards with company directives and objectives
  • Mentored and cultivated team proficiency in customer relations, sales strategies, and operational excellence
  • Surpassed sales targets consistently
  • Engineered highly effective employee retention strategy, resulting in significant reductions in staff turnover rates

Store Manager/Sales Manager

AT&T
Apollo Beach, FL
10.2023 - 04.2024
  • Spearheaded launch of new store
  • Achieved top sales ranking for Q4 2023
  • Pioneered successful opening of #1 white space store in FL, excelling in both sales and customer service
  • Orchestrated profit maximization across all business facets
  • Mentored and empowered employees for heightened efficiency and performance
  • Oversaw store operations with meticulous attention to detail
  • Developed and managed store schedules to optimize productivity
  • Provided robust support to team and actively engaged with customers
  • Conducted comprehensive role-playing exercises to ensure superior customer experiences
  • Directed team of 7 employees, plus assistant manager, and imparted extensive training sales strategies, merchandising and organizational protocols

Assistant Manager

AT&T
Riverview, FL
02.2023 - 10.2023
  • Ranked among top 3 performers in sales across company as assistant manager
  • Contributed to store inventory management, coaching, and fostering customer relationships
  • Drove consistent month-over-month growth in sales revenue through development and execution of impactful sales strategies
  • Cultivated enduring customer connections through exemplary customer service
  • Elevated employee morale by acknowledging exceptional performance and commemorating team achievements

Life Insurance Agent

North American Senior Benefits
Arlington, TX
11.2020 - 02.2023
  • Cultivated robust customer relationships, ensuring exceptional standards of service delivery
  • Achieved stellar persistency and placement scores, reflecting dedication and effectiveness
  • Executed door-to-door sales, achieving remarkable conversion rates and ensuring utmost customer satisfaction
  • Spearheaded acquisition of new accounts through targeted prospecting and proficient cold-calling strategies
  • Formulated and managed customer databases, optimizing interactions and sales tracking
  • Fostered enduring client bonds through personalized service and continuous support for their insurance needs
  • Engaged in ongoing education and workshops to enhance expertise within insurance industry
  • Surpassed sales objectives consistently, significantly enhancing agency or firm's performance

Health Insurance Advisor

US Health Advisors, Life And Health Insurance
Tampa, FL
07.2018 - 11.2020
  • Surpassed sales targets consistently by diligently following up with prospects and employing upselling and cross-selling techniques for existing clients
  • Utilized CRM to efficiently manage leads and communicate with potential clients
  • Employed probing questions to identify optimal solutions and tailor offering to customers needs
  • Delivered exceptional post-sales support, promptly addressing inquiries and ensuring high satisfaction levels
  • Conducted needs analyses to gather essential information for making tailored health insurance products recommendations
  • Educated clients on policy features, advantages, and disadvantages to drive insurance sales
  • Implemented daily outreach initiatives, consistently maintaining high-volume call rate to optimize talk time and actively engage leads, expediting sales cycle effectively

Education

High School Diploma -

East Bay High School
Gibsonton, FL

Skills

    Prospecting

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Accomplishments

  • 2023 - Q4 #1 Ranked store
  • 2023 - #1 Ranked store opening
  • Summit Winner (Company Trip)
  • $1,000,000 + in personal issued business


Certification

2-15 Health & Life License (25 States)

Timeline

Store Manager/Sales Manager

AT&T
04.2024 - Current

Store Manager/Sales Manager

AT&T
10.2023 - 04.2024

Assistant Manager

AT&T
02.2023 - 10.2023

Life Insurance Agent

North American Senior Benefits
11.2020 - 02.2023

Health Insurance Advisor

US Health Advisors, Life And Health Insurance
07.2018 - 11.2020

High School Diploma -

East Bay High School

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Hector Ronnie Sales Professional