HECTOR ROSA
Sunrise,FL
Summary
Results-driven Network Engineer with over 15 years of IT experience, including more than 6 years focused on enterprise network design, deployment, and support in diverse environments. Expertise in managing LAN, WAN, WLAN, Azure cloud networking, network security, and large-scale infrastructure projects, ensuring seamless operations and robust security. Proficient in Cisco technologies, firewalls, VPNs, voice systems, and cloud environments, complemented by strong problem-solving abilities and leadership skills that promote collaborative teamwork. Bilingual in English and Spanish, with a proven track record of successfully managing complex projects across the U.S., Latin America, and the Caribbean.
Overview
25
25
years of professional experience
1
1
Certification
Work History
IT Network Engineer
Spirit Airlines
01.2019 - Current
- - Lead design, deployment, and maintenance of network infrastructure across the U.S., LATAM, and Caribbean.
- - Resolve high-level issues including packet loss, latency, carrier outages, and routing failures.
- - Implemented routing (BGP, OSPF, EIGRP), VLANs, VRFs, DMVPNs, and switch stacking.
- - Deliver major projects: ISP circuits (MPLS & DIA) deployment and migration, Data Center devices migration and updates/upgrades, Stations Common Use system implementation, new station rollouts.
- - Manage LAN / WAN / WLAN, Cisco switches / routers / firewall environments (ASA, FTD) with HA and IPS, Cisco ISE, Cisco CUCM, Cisco ASDN, Cisco FMC, DHCP Server, Microsoft Azure, VPN, Voice Setup, Cradlepoint deployment.
- - Provide Tier 3 support (remote and on-site) and participate in on-call rotation.
- - Ensure adherence to ITIL-aligned change management practices.
- - Created network diagrams and lab environments to test configurations.
IT Analyst – End User Technology
Spirit Airlines
01.2013 - 01.2019
- - Supported over 500+ users nationwide/internationally.
- - Managed AD accounts, print servers, remote support (RDC, TeamViewer).
- - Assisted in equipment deployment, cabling, and Cradlepoint setups.
- - Traveled frequently to support new station rollouts and IT implementations.
IT Department Manager
MOLPLAS, S.A.
01.2001 - 01.2004
- - Developed and maintained accounting, inventory, and payroll applications.
- - Led IT support for users and hardware/software systems.
Education
A.S. - Computer Network Engineering
Florida Career College
Pembroke Pines, FL01.2011
Technician Degree - Computer Network Technician
Florida Career College
Pembroke Pines, FL01.2010
B.S. - Informatics Systems
O&M University
Santo Domingo, DR01.1992
Skills
- - Networking: Cisco IOS, BGP, OSPF, EIGRP, VLANs, ACL, NAT, VPN (IPSec, SSL, P2P), MPLS and DIA circuits, DHCP Server Management, DNS, IPv4/IPv6, Network Infrastructure Design and Deployment, Microsoft Azure, Cisco ASDN, Cisco FMC, Print Server Management, Common Use system deployment, Troubleshooting & Root Cause Analysis, IT support (remote & on-site), Change Management, VoIP & Unified Communications
- - Hardware: Cisco Routers/Switches/Firewalls, Cradlepoint, Access Point, VoIP, iPads/iPhones, Laser/Thermal printers
- - Security: Cisco ASA/FTD, RSA SecurID, Cisco ISE, CyberArk, VPNs
- - Monitoring & Tools: SolarWinds, Cisco DNAC/ThousandEyes, Cradlepoint Netcloud, Meraki cloud, Wireshark, Real VNC, TeamViewer, RDC, Visio, Webex, MS Teams
- - VoIP/Collaboration: Cisco CUCM, RedSky, CER
- - Systems: Windows Server, Linux, Unix, Citrix, Azure Cloud, Active Directory, VMWare
Certification
- - Cisco Certified Network Associate (CCNA)
- - Microsoft Azure Fundamentals
- - CompTIA A+
- - Cisco Network Devices Level 200
- - Florida Notary Public – #HH484696
LANGUAGES
English (Fluent)
Spanish (Fluent)
Timeline
IT Network Engineer
Spirit Airlines
01.2019 - Current
IT Analyst – End User Technology
Spirit Airlines
01.2013 - 01.2019
IT Department Manager
MOLPLAS, S.A.
01.2001 - 01.2004
Technician Degree - Computer Network Technician
Florida Career College
B.S. - Informatics Systems
O&M University
A.S. - Computer Network Engineering
Florida Career College
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