Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Hector Suero

Queens,NY

Summary

Clinical Medical Assistant student expected to graduate by March 2025 with 16+ years of professional experience in team building, training, and customer service. Experienced in assisting with physical, pediatric, and eye exams; and taking medical histories, vital signs, and EKGs. Instrumental in maintaining medical records, managing medical billing and insurance authorizations, scheduling patient appointments and procedures, and conducting medical office finances. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures.

Overview

12
12
years of professional experience

Work History

General Manager

Frescos Cantina
Astoria, NY
01.2019 - Current
  • Oversee daily operations.
  • Ensure customer service, quality, and cleanliness standards.
  • Train and develop staff, manage inventory, handle customer inquiries.
  • Created schedules and monitored payroll to remain within budget.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Designed sales and service strategies to improve revenue and retention.
  • Formed and sustained strategic relationships with clients.

Flight Attendant

United Airlines
Newark, NJ
10.2015 - 01.2019
  • Inspected aircraft cabin before each flight to ensure it was clean and safe for passengers.
  • Administered first aid to passengers experiencing medical issues and helped coordinate advanced in-flight or ground support.
  • Encouraged passengers to stow large suitcases below-deck when flights allowed, and assisted with correct storage of belongings in overhead bins and under seats.
  • Helped guests locate seats and stow luggage in appropriate locations.
  • Delivered onboard customer service including food and beverage service.

Group Leader

RK Manufacturing
Danbury, CT
10.2012 - 06.2015
  • Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Calibrated machines to adhere to quality standards and maintain required productivity levels.
  • Classified defects from finished orders for record tracking and statistics.
  • Managed inventory levels ensuring that adequate supplies are available when needed.
  • Communicated regularly with other departments such as engineering, sales and marketing to coordinate efforts related to new product launches or improvements in existing products.

Education

Clinical Medical Assistant -

Stepful Inc.

Skills

Phlebotomy: Venipuncture, Capillary Blood Collection, Specimen Preparation & Infection Control

Medical: Ultrasounds, Injections, Fluid Aspiration, Cannulation, Catheterization, Patient Care, EMR

Soft Skills: Communication, Customer Service, Building Rapport, Problem Solving, Effective team leadership, Exceptional customer service, and Strong communication proficiency

Languages: English, Spanish

References

References available upon request.

Timeline

General Manager

Frescos Cantina
01.2019 - Current

Flight Attendant

United Airlines
10.2015 - 01.2019

Group Leader

RK Manufacturing
10.2012 - 06.2015

Clinical Medical Assistant -

Stepful Inc.

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Hector Suero