Hector Tamayo
Retail Oporation Manager
Dulzura,United States
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Oporation Manager
Rancho La puerta LLC
2015.03 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Identified plans and resources required to meet project goals and objectives.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Controlled shipments, inventory, purchasing and inspection to reduce workflow gaps.
- Liaised with store manager to set up visually appealing layout for store merchandise.
Education
Associate of Business Administration - Business Administration And Management
UABC
Tijuana02.2005
Skills
- Flexible and Adaptable
- Collaboration
- Conflict Resolution
- Staff Management
- Project Management
- Budgeting and Forecasting
- Project Leadership
Certification
- CM - Certified Manager Certification
- Emotional Intelligence Training - 2018
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Retail Oporation Manager
Rancho La puerta LLC
2015.03 - Current
Associate of Business Administration - Business Administration And Management
UABC
- CM - Certified Manager Certification
- Emotional Intelligence Training - 2018
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