Hector Valadez
El Paso,TX
Summary
Results-driven and self-motivated professional with a solid background in security and hospitality. Adept at maintaining a secure environment through effective communication, attention to detail, and strong organizational skills. Possessing a Bachelor's degree in Criminal Justice from New Mexico State University, coupled with hands-on experience in security operations and food and beverage management. Fluent in both English and Spanish, with a proven ability to thrive in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Security
Socorro Independent School District
11.2019 - 01.2020
- Worked alongside police officers at the Student Activities Complex as security, in which I was in charge of conducting bag checks and making sure people were only bringing in items that were allowed into the Student Activities Complex.
El Paso Waterparks F&B Lead
ASM Global/Destination El Paso
05.2023 - 10.2023
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
- Streamlined operations by implementing effective scheduling strategies for staff, and balancing workload.
El Paso Winterfest Supervisor
ASM Global/EL Paso Live
11.2023 - 01.2024
- Oversaw the operation while making sure everyone and everything was working properly in order to have a successful day of operations.
- Improved customer satisfaction rates with consistent timely resolution of complaints.
Education
Bachelor of Arts - Criminal Justice
New Mexico State University
Las Cruces, NM05.2023
Skills
- Self-Confident
- Time Management
- Highly Organized
- Patience
- Effective Communication Skills
- Bilingual, English and Spanish
- CPR Experience
- Stop the bleed Experience
- Dependable and Confidential
- Self-Driven
- Ability to productively work under pressure
- Effective Multi-tasker
- Good people skills
- Certified in Microsoft Office Word/PowerPoint/Excel
- Certified in Adobe Illustrator
Timeline
El Paso Winterfest Supervisor
ASM Global/EL Paso Live
11.2023 - 01.2024
El Paso Waterparks F&B Lead
ASM Global/Destination El Paso
05.2023 - 10.2023
Security
Socorro Independent School District
11.2019 - 01.2020
Bachelor of Arts - Criminal Justice
New Mexico State University
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