Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hector Vargas

New Bedford,MA

Summary

Dynamic leader with a proven track record at Burger King, enhancing store efficiency and sales through strategic merchandise displays and effective team management. Skilled in problem-solving and customer service, I excel in staff supervision and fostering a positive work environment, significantly improving customer satisfaction and operational productivity.

Overview

13
13
years of professional experience

Work History

Assistant Store Manager

Burger King
02.2024 - Current
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Created and maintained safe and secure work environments for employees.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.

Team Lead Merchandiser

Walmart
08.2020 - 02.2024
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Established strong relationships with store management, promoting collaboration on merchandising initiatives.
  • Conducted regular store audits to identify areas of improvement in merchandising execution and overall store appearance.
  • Improved in-store visibility of products by designing attractive promotional materials and signage.
  • Enhanced team productivity by implementing efficient merchandising strategies and processes.
  • Evaluated team member performance and provided constructive feedback for continuous improvement.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Evaluated product quality and vendor performance to maintain quality standards.
  • Placed orders for merchandise consistent with quality, quantity and other specification requirements.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

Line Cook

Orange Blossom Hill Country Club
10.2018 - 12.2019
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Grilled meats and seafood to customer specifications.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
  • Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.

Contractor Supervisor

Hector's Home Improvement LLC
10.2011 - 06.2018
  • Mentored junior staff members, fostering a supportive environment that facilitated growth and skill development.
  • Implemented effective quality control measures on job sites, minimizing errors and ensuring that projects met or exceeded client expectations.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Managed multiple subcontractors efficiently, coordinating their efforts towards seamless project execution.
  • Successfully completed various construction projects within budget constraints while maintaining high-quality standards in workmanship.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Education

High School Diploma -

Hartford High
Hartford, CT
07.1987

Skills

  • Problem-Solving
  • Customer Service
  • Customer experience
  • Customer Service and Engagement
  • Store Opening and Closing
  • Staff Supervision
  • Team Management

Timeline

Assistant Store Manager

Burger King
02.2024 - Current

Team Lead Merchandiser

Walmart
08.2020 - 02.2024

Line Cook

Orange Blossom Hill Country Club
10.2018 - 12.2019

Contractor Supervisor

Hector's Home Improvement LLC
10.2011 - 06.2018

High School Diploma -

Hartford High

Similar Profiles

CREATE PROFILE
Hector Vargas