Hector Velez
Fedex Delivery Driver
Ocala,FL
Summary
Accomplished FedEx Delivery Driver at Joglogistic, leveraging expertise in route optimization and customer communication to enhance delivery efficiency. Successfully trained new personnel, boosting team performance by 20%. Proficient in GPS navigation and maintaining a clean driving record, ensuring timely and accurate deliveries while fostering customer satisfaction.
Overview
1
1
year of professional experience
1
1
Language
Work History
Fedex Delivery Driver
Joglogistic
08.2024 - Current
- Conducted vehicle inspections and performed routine maintenance, enhancing safety and reliability during daily operations.
- Managed package handling and loading procedures, optimizing space utilization and minimizing damage during transit.
- Utilized handheld devices for tracking deliveries, improving accuracy and providing real-time updates to customers.
- Collaborated with team members to streamline delivery processes, resulting in improved operational efficiency and customer satisfaction.
- Assisted in training new delivery personnel, sharing best practices to enhance service quality and team performance.
- Maintained accurate records of deliveries and vehicle usage, supporting compliance and inventory management processes.
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Delivered packages efficiently by adhering to designated routes, ensuring timely and accurate deliveries to customers.
Education
Barbers Centificate - Beauty
Intituto De Banca
Yauco, Puerto Rico03.2019
Skills
Vehicle inspections
Route optimization
Package handling
Delivery tracking
Customer communication
GPS navigation
Time management
Problem resolution
Traffic law knowledge
Delivery efficiency
Handheld devices
Commercial driving
Safe driving
Customer service
Valid Driver's license
Dispatch communication
Order verification
Safe driving record
Clean driving record
Shipping and packaging
Mileage tracking
Map reading and navigation skills
Timeline
Fedex Delivery Driver
Joglogistic
08.2024 - Current
Barbers Centificate - Beauty
Intituto De Banca