Hector Zerpa
Kissimmee ,FL
Summary
Dynamic and results-driven professional with extensive experience as a Fire Alarm Installer at Impact Fire Services. Recognized for exceptional problem-solving skills and a friendly, positive attitude. Proven track record in installing and testing complex fire detection systems, ensuring safety and compliance while fostering teamwork and collaboration.
Overview
4
4
years of professional experience
Work History
Fire Alarm Technician
Convergint
08.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
- Fully installed fire alarms and various security devices.
- Tested all newly installed fire alarms.
- Reduced false alarms by performing routine preventive maintenance on all system components.
- Identified and reported fire code non-conformance issues to senior personnel and safety inspectors.
- Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
- Read and understood product manuals and blueprints.
Low Voltage Electrician
Finish Line Staffing
11.2022 - 07.2024
- Maintained a safe work environment through adherence to OSHA regulations and guidelines during installations and repairs.
- Promoted energy conservation initiatives through the implementation of energy-efficient lighting controls and automation systems in various projects.
- Increased efficiency by staying up-to-date on industry trends, technologies, and best practices related to low voltage electrical work.
- Managed workload effectively by prioritizing tasks, meeting deadlines, and consistently delivering high-quality results on time and within budget.
- Ensured safety compliance by conducting routine inspections of all low voltage systems and equipment.
- Improved customer satisfaction with efficient installation of low-voltage wiring for residential and commercial clients.
- Worked in homes and small commercial venues to install telecom and security systems.
- Collaborated with project managers to design and implement comprehensive low voltage solutions for various projects.
- Proactively identified potential issues within existing installations allowing timely resolution before becoming critical problems.
- Maintained fire alarm and security systems by trimming and installing wires.
Fire Alarm Installer
Impact Fire Services
09.2021 - 07.2022
- Installed and tested fire detection and suppression systems.
- Integrated equipment installations with on-site network infrastructure, incorporating existing fire and life safety systems.
- Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
- Authored weekly reports detailing work order completions, logged malfunctions and other activities.
- Commissioned new fire alarm systems, installing related hardware and software required by facilities.
- Identified and reported fire code non-conformance issues to senior personnel and safety inspectors.
- Administered on-call responses for emergency service assignments, adhering to prescribed response timeframes.
- Offered online and voice-based support responses to customers' operational queries, providing remote ticket resolution or dispatching technicians as necessary.
- Demonstrated expertise in various types of fire alarm systems, including addressable, conventional, and wireless configurations.
- Expanded professional knowledge through ongoing training in new fire alarm technologies and best practices.
- Improved customer satisfaction with prompt and efficient service for fire alarm repair and maintenance requests.
Fire Alarm Technician
AIT Life Safety
01.2021 - 07.2021
- Fully installed fire alarms and various security devices.
- Performed thorough inspections of fire alarm systems, ensuring proper functioning and code compliance.
- Tested all newly installed fire alarms.
- Reduced false alarms by performing routine preventive maintenance on all system components.
- Enhanced fire safety in various facilities by installing and maintaining fire alarm systems.
- Performed annual inspections on fire and security alarm systems.
- Improved overall efficiency by implementing standardized procedures for installing various types of fire alarm equipment.
- Offered online and voice-based support responses to customers' operational queries, providing remote ticket resolution or dispatching technicians as necessary.
- Assisted with electrical installations of lighting and smoke detectors.
- Identified potential hazards while conducting site visits, recommending appropriate corrective actions to clients to improve overall safety levels.
- Collaborated with local fire departments to conduct regular testing of emergency communication systems, ensuring a prompt response during emergencies.
- Diagnosed and repaired complex issues with fire alarm equipment, contributing to a safer environment for occupants.
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Installed and tested fire detection and suppression systems.
- Commissioned new fire alarm systems, installing related hardware and software required by facilities.
- Read and understood product manuals and blueprints.
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Excellent communication
- Problem resolution
- Verbal communication
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Fire Alarm Technician
Convergint
08.2024 - Current
Low Voltage Electrician
Finish Line Staffing
11.2022 - 07.2024
Fire Alarm Installer
Impact Fire Services
09.2021 - 07.2022
Fire Alarm Technician
AIT Life Safety
01.2021 - 07.2021
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