Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Hector Jose Aguiñiga Saldivar

Hector Jose Aguiñiga Saldivar

TIJUANA

Summary

Dynamic Root Canal Specialist and Clinical Coordinator with a proven track record at Smile Together Dental Clinic. Excelled in enhancing customer satisfaction and staff performance through expert problem-solving and empathetic leadership. Skilled in analytical thinking and adept at fostering patient trust, ensuring high retention and seamless treatment coordination.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Teacher Educator

Teacher in School of Dentistry
01.2023 - Current

Practice instructor in anesthesia

Professor in the endodontics laboratory

Root Canal Specialist

Smile Together Dental Clinic
01.2022 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.

Clinical Coordinator

Smile Together Dental Clinic
01.2022 - Current
  • Mentored new clinical staff members for proper onboarding and orientation processes.
  • Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
  • Maintain the trust of the patients and have a good relationship with them so that they always return for their appointments
  • Coordinate the different treatments with the specialists to fit with the schedule.

Education

Master of Science - Endodontist

Universidad De La Salle Bajio
Leon, Guanajuato
05-2015

Skills

  • Customer relations
  • Expert problem solving
  • Analytical thinking
  • Empathy: to communicate effectively with patients and understand their needs
  • Leadership: experience in leading and coordinating a clinical team

Certification

Specialist diploma

Languages

English
Professional Working

Timeline

Teacher Educator

Teacher in School of Dentistry
01.2023 - Current

Root Canal Specialist

Smile Together Dental Clinic
01.2022 - Current

Clinical Coordinator

Smile Together Dental Clinic
01.2022 - Current

Master of Science - Endodontist

Universidad De La Salle Bajio
Hector Jose Aguiñiga Saldivar