Hector M. Cotto
Wimauma,Florida
Summary
Influential Insurance Sales Agent with 12 years of experience customizing insurance programs, explaining features and advantages and developing successful marketing strategies. Motivated professional possessing exceptional multitasking, organizational and time management abilities. Expertise in customer relationship management, prospecting and sales. Proficient in Salesforce and Microsoft Office.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales and Marketing Representative
Elevance Health
01.2023 - Current
- Consistently met compliance standards for Medicare sales activities, ensuring adherence to state and federal regulations.
- Collaborated with other sales representatives on team-building initiatives, sharing best practices and strategies for continued success in the field.
- Enhanced customer satisfaction by addressing and resolving Medicare-related inquiries promptly and accurately.
- Conducted informative seminars and presentations on Medicare options, leading to increased community awareness and interest in available plans.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
Insurance Broker
Self-employeed
08.2019 - 10.2022
- Mentored 6 entry-level brokers.
- Worked closely with team members to share knowledge about emerging trends in the industry while fostering a collaborative work environment.
- Achieved high customer retention rates by maintaining open communication channels and addressing concerns promptly.
- Developed and implemented promotional strategies to increase customer base.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Self-motivated, with a strong sense of personal responsibility.
Internal Sales Representative
UnitedHealth Group
03.2019 - 08.2019
- Increasing volume of Medicare health plans sold to individual consumers within a respective territory utilizing consultative selling skills
- Develops sales opportunities with Medicaid and Medicare-eligible individuals
- Identifies and participates in community and events, health fairs and programs related to targeted population
- Capitalized on growth and expanded opportunities by maintaining thorough and current knowledge of all products, competitive offerings and market developments
- Capitalized on growth and expanded opportunities by maintaining thorough and current knowledge of all products, competitive offerings and market developments
Medicaid Sales Representative
Anthem. inc
Buffalo, NY
11.2017 - 03.2019
- Educates potential members on tools available to help narrow their plan options
- Retention
- Meet sales goals
- Provided customers with recommendations to promote brand effectiveness and product benefits
- Participated in community events to promote services and engage with public.
- Partnered with local organizations to expand access to social and community services.
- Connected individuals with available and relevant resources.
Medicaid Sales Representative
United Healthcare Services Inc.
05.2016 - 10.2017
- Enroll eligible consumers into UHC Medicaid, Child Health Plus and Essential Plans
- Field marketing throughout assigned counties, sites, and home visits
- Refer consumers to city and state agencies programs, such as SNAP, WIC and Department of Social Services
- Meet sales goals
- Exceeded established sales goals and increased client retention.
District Sales Coordinator
Aflac Inc
08.2011 - 08.2015
- Increased revenue by productively directing time and resources to applicable areas and exceeding specific sales goals.
- Developed a comprehensive training for new sales associates
- Negotiated contracts and terms of sale with potential customers.
- Analyzed customer needs to provide customized insurance solutions.
- Coached and mentored employees to strengthen sales knowledge and abilities.
Education
EMT- Paramedic -
Centro Estudios Multidisciplinarios
San Juan, PR09.2004
Skills
- Strong interpersonal and communication skills
- Goal-oriented
- Social Media marketing strategist
- Prospecting and networking skills
- Microsoft Office
- Customer Relations
- Opening and closing procedures
- Target Market Identification
- Competitor Analysis
- Influencer outreach
- Computer Skills
- Public Speaking
Certification
- Licensed - Life and Health Insurance Agent
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales and Marketing Representative
Elevance Health
01.2023 - Current
Insurance Broker
Self-employeed
08.2019 - 10.2022
Internal Sales Representative
UnitedHealth Group
03.2019 - 08.2019
Medicaid Sales Representative
Anthem. inc
11.2017 - 03.2019
Medicaid Sales Representative
United Healthcare Services Inc.
05.2016 - 10.2017
District Sales Coordinator
Aflac Inc
08.2011 - 08.2015
EMT- Paramedic -
Centro Estudios Multidisciplinarios
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