Hedgar Agsutin Chipres Garcia
Half Moon Bay,California
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
17
17
years of professional experience
Work History
Debt Sales Consultant
AAA Debt Solutions
08.2024 - Current
- Consult and enroll qualified clients into debt relief programs or recommended options
- Documented client discussions clearly and concisely using Salesforce customer relationship management software
- Met performance criteria set forth by the management team.
- Work in a fast-paced, high-volume setting
- Clearly explain details about the company's debt settlement program to prospective customers
- Use and navigate multiple computer systems with exceptional multi-tasking skills
- De-escalate stressful situations
- Remain calm and professional during difficult discussions
Debt Sales Consultant
Simple Debt Solutions
09.2023 - 07.2024
- Consult and enroll qualified clients into debt relief programs or recommended options
- Document client discussions clearly and concisely using Salesforce customer relationship management software
- Met performance criteria set forth by the management team.
- Work in a fast-paced, high-volume setting
- Clearly explain details about the company's debt settlement program to prospective customers
- Use and navigate multiple computer systems with exceptional multi-tasking skills
- De-escalate stressful situations
- Remain calm and professional during difficult discussions
Sales Consultant
MSI Credit Solutions
02.2019 - 09.2023
- Handle 85+ inbound and outbound calls
- Maintain a high level of client satisfaction
- Worked with fellow sales team members to achieve group targets
- Greeted incoming customers and provided expert sales and service to drive revenue
- Designed gamelan's to help clients increase credit scores
- Contacted new and existing customers to outline benefits of service
- Conduct consultations with potential clients, evaluating their credit reports and financial situation
- Continually stay updated with the latest in credit laws, potential credit repair strategies, and company service
- Remote phone sales experience
Sales Manager
Reliant Energy Retail Holdings LLC
01.2018 - 02.2019
- Created Sales System For Team To Stay Focused and Engaged Daily On Personal Goal Set Yearly, Weekly, And Daily Income Goals To keep Team Motivated On Obtaining Personal Desires
- Oversee Premier High Traffic Retail Location
- Motivate Team Of Sales Associates (Energy Pro's) To Engage With Consumers About Reliant Electricity, Security, And Home Automation Solutions
- Demonstrated, Through Knowledge And Passion, How To Become An Energy Pro
- Evaluate Client Needs, And Find Opportunities To Improve Energy Efficiency
- Taught My Energy Pros To Uncover Consumer Desires, Deliver Catered Solutions, And Overcome Objections
- Fostered Professional Relationships With Customers And Fellow Employees
- Delivered Superior Sales Results With An Exceptional Customer Experience
Financial Educator Manager
World System Builder Official
02.2016 - 01.2017
- Guided Clients Through Presentation To Help Make The Best Decision Without Feeling Pressured But Instead Educated Of All Aspects Of Service Provided
- Created Sale System Through Excel That Enhanced Efficiency To Help Team Hit Intended Goal
- Evaluated Performance, Emotional State, And Physical Feeling To Help Team Get Continued Motivation To Successfully Achieve Intended Goal
- Organized Meetings And Events For Both Clients And Team To Build Relationships And Show Appreciation For Their Contribution To Our Goal
- Weekly Training, Focused On Development To Empower Team
- Built Relationship with Team To Create A Positive Work Environment
Sales Consultant
Xfinity
01.2014 - 01.2016
- Responsible For Promoting And Selling Comcast Products And Services To Both New And Existing Customers While Engaging with Them In A Retail Store Location
- Communicate Effectively With Customers To Inform Them Of The Features, Benefits, And Use Of All Products And Services
- Educate And Assist Customers With Their Purchase Decision And Offer The Best Possible Technology Solution To Meet Their Needs
- Explain and Illustrate The Advantages Of Their Purchase Decision And Place An Order On Their Behalf While They Are Inside The Retail Store
- Demonstrate Strong Customer-Focused Service, Both On And Off The Sales Floor, And Transform Every Customer Interaction Into A Positive Customer Experience
- Provide Effective Collaboration With Other Comcast Employee's And Exhibit Strong Skills In The Areas Of Relationship-Building And Sales Presentation
General Manager
Fitness 19
01.2010 - 05.2014
- Supervised A Sales Force Of [ 10 ] Sales Associates
- Supported Sales Team In Writing Proposals And Closing Contracts
- Developed A Comprehensive Training Program For New Sales Associates
- Planned And Directed Staff Training And Performance Evaluations
- Trained All Incoming Sales Team Members
- Contacted Customers By Phone And Email In Response To Inquiries
- Promptly Resolved All Customer Requests, Questions And Complaints
- Maintained Knowledge Of Current Sales And Promotions, Policies Regarding Payment And Exchanges And Security Practices
- Built Relationships With Customers And The Community To Establish Long-Term Business Growth
- Solved Unresolved Customer Issues
- Assumed Ownership Over Team Productivity And Managed Work Flow To Meet Or Exceed Quality Service Goals
Head Cashier/Ice Cream Maker
Cold Stone Creamery
01.2008 - 01.2010
- Greeted Customers Entering The Store To Ascertain What Each Customer Wanted Or Needed
- Earned Management Trust By Serving As Key Holder, Responsible For Opening And Closing Store
- Provided Exceptional Customer Experience To Generate Loyal Customers
- Ensured Superior Customer Experience By Addressing Customer Concerns, Demonstrating Empathy And Resolving Problems On The Spot
- Maintained Cleanliness And Presentation Of Stock Room And Production Floor
Education
High School Diploma -
Wilcox High School
Santa Clara, CA01.2010
Skills
- Empower High-Performing Sales Team
- Relationship Building
- Expert Sale Closer
- Sale Process Development
- Strong Conflict Resolution Skills
- Exceptional Time Management Skills
- Complex Negotiations
- Lead Qualification
- Territory Management
- Presentation Closing Strategies
- Excellent Customer service
- Great Coaching And Mentoring
- Salesforce Proficiency
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Debt Sales Consultant
AAA Debt Solutions
08.2024 - Current
Debt Sales Consultant
Simple Debt Solutions
09.2023 - 07.2024
Sales Consultant
MSI Credit Solutions
02.2019 - 09.2023
Sales Manager
Reliant Energy Retail Holdings LLC
01.2018 - 02.2019
Financial Educator Manager
World System Builder Official
02.2016 - 01.2017
Sales Consultant
Xfinity
01.2014 - 01.2016
General Manager
Fitness 19
01.2010 - 05.2014
Head Cashier/Ice Cream Maker
Cold Stone Creamery
01.2008 - 01.2010
High School Diploma -
Wilcox High School
Similar Profiles
LORIE ANN J. LACDAOLORIE ANN J. LACDAO
Team Lead - Customer Support at Verify Debt SolutionsTeam Lead - Customer Support at Verify Debt Solutions
KYLE HOLMESKYLE HOLMES
DEBT SPECIALIST at SIMPLE DEBT SOLUTIONSDEBT SPECIALIST at SIMPLE DEBT SOLUTIONS
Brandon Deleon-MillonesBrandon Deleon-Millones
DEBT CONSULTANT at Better Debt SolutionsDEBT CONSULTANT at Better Debt Solutions