Hedy Rusconi
New York,NY
Summary
Experienced HR leader with over 20 years of progressive experience in human resources management. Accomplished Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring, and recruitment.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Director, Human Resources
UBS Arena / Oak View Group
03.2024 - Current
- Streamlined recruitment and onboarding processes
- Led the successful implementation of a new HR management system, enhancing data accuracy and accessibility.
- Provided expert guidance on labor law matters, minimizing risk exposure for the organization.
- Coordinated company-wide performance management processes, driving employee development and productivity.
- Spearheaded diversity and inclusion initiatives, creating a more inclusive work environment for all employees.
- Developed comprehensive HR policies and procedures, resulting in a more structured work environment.
- Managed complex employee relations issues, fostering a positive workplace culture and reducing legal risks.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Instructed senior leaders on appropriate employee corrective steps.
- Liaised between multiple business divisions to improve communications.
- Devised hiring and recruitment policies for 2000-employee company.
HUMAN RESOURCES CONSULTANT
Bergdorf Goodman
03.2023 - 08.2023
- Partnered with leaders on HR and business functions using consultative approach to proactively identify and address issues and concerns.
- Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
- Provided expert guidance to management on complex labor relations issues, resulting in reduced risk of costly legal disputes.
- Collaborated with managers to identify and address employee relations issues.
SENIOR MANAGER HUMAN RESOURCES OPERATIONS
Bergdorf Goodman
03.2004 - 03.2023
- Supervised and directed HR staff, overseeing all aspects of human resources functions including recruitment, training, performance evaluations and employee relations
- Led weekly HR meetings across all of BG /Neiman Marcus Group to discuss company strategy goals, and business ideas
- Supported HR functions for multiple divisions including sales, management, operations, F & B and security
- Collaborated with leadership and served as strategic and tactical business partner to successfully drive company-wide programs and initiatives, including: performance management, salary administration, recruiting, workforce planning, legal compliance, and change management
- Handled high volume and complex employee relations complaints and investigated issues for retail and corporate employees
- Executed appropriate staffing and budgetary plans to align with business forecasts
- Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff
- Provided group and one-on-one coaching with Directors, Managers and employees to support leadership development, business decision-making, human resources management, problem solving, and performance management
- Designed and implemented succession planning, career management, partnering with leadership team
- Managed Benefits, Payroll, 401K administration, NHO, Vaccination Mandate, Kronos, HIPAA, FMLA, PFL, Workers' Compensation, Drug/Alcohol, ADA, Safety, OSHA, and Workplace Violence
Education
Bachelor of Arts - Business Administration; Fashion Merchandising
Fashion Institute of Technology
Business Administration and Management - General
University of Maryland
Skills
- Employee Relations
- Global Talent Acquisition
- Employee Engagement
- Compensation & Benefits
- Talent Management
- Succession Planning
- HR Policies
- Performance Management
- Change Management
- HRIS Database Management
- Diversity and Inclusion
- HR Technology
Awards
NMG Best Award Recognizing Associate Excellence, Neiman Marcus Group, 11/01/21
Certification
- Society for Human Resource Management Senior Certified Professional (SHRM-SCP) - Society for Human Resource Management.
Timeline
Director, Human Resources
UBS Arena / Oak View Group
03.2024 - Current
HUMAN RESOURCES CONSULTANT
Bergdorf Goodman
03.2023 - 08.2023
SENIOR MANAGER HUMAN RESOURCES OPERATIONS
Bergdorf Goodman
03.2004 - 03.2023
Bachelor of Arts - Business Administration; Fashion Merchandising
Fashion Institute of Technology
Business Administration and Management - General
University of Maryland
- Society for Human Resource Management Senior Certified Professional (SHRM-SCP) - Society for Human Resource Management.
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